Recent Commercial Posts

HVAC Maintenance for Commercial Buildings: What You Need to Know

3/15/2022 (Permalink)

HVAC Maintenance for Commercial Buildings Regularly maintaining your HVAC system is essential to keeping it in pristine condition.

HVAC systems provide comfort and relief from harsh weather conditions, especially in commercial settings. Additionally, HVAC systems increase building safety and provide a healthier working environment by circulating fresh air and keeping the humidity away.  

However, if you want your HVAC system to work properly and increase its life expectancy, you must perform routine maintenance checkups. Keep scrolling to learn how to maintain your commercial building HVAC system for increased energy efficiency and longevity. 

The HVAC Maintenance List

Keeping a maintenance check on your HVAC system ensures proper functioning all the time. Take these steps to keep your commercial building HVAC system in tiptop shape. 

Check air filters

HVAC air filters keep the system clean from the inside. In a commercial setting, dirt, dust, and debris easily get inside the HVAC system, damaging the machinery. Air filters protect the machinery, but they can get clogged if not cleaned routinely. 

Dirty air filters prevent the system from cooling or heating the room properly. So, check the air filters once a month. And when they get too dirty, you have to replace them.

Check evaporator and condenser coils

Evaporator and condenser coils transfer heat for temperature regulation. Blocked evaporator and condenser oil stop heating and will freeze over time. Water drips from the drain when the evaporator coils are frozen, creating water damage near the HVAC installation site. 

If you notice water damage near HVAC, immediately contact Richardson Water Damage Restoration services to minimize the water damage. However, it is better to clean these coils once per month to prevent this situation from occurring. 

Clean the exterior unit

In addition to the inside of the system, the outside of the HVAC system should be maintained just as diligently. This is because a dirty HVAC exterior interferes with airflow. Dirt, leaves, grass strands, and stray sticks or branches enter the unit vent. This blocks the airflow, making the HVAC system malfunction. 

Along with cleaning the unit outside, keep the area around it trimmed and clean to ensure fewer chances of debris worming its way into the vents. 

Check ductwork for damage 

The duct system must be regularly checked to ensure all sections are sealed and tightly fitted together. If there is breakage in the ductwork, call an HVAC specialist to insulate the ductwork with a rigid fiberboard or secure it through a standard fiberglass blanket.

Clean drain lines

HVAC systems create water to dehumidify the area. This water is expelled through the drain lines. When the drain lines are blocked, it directly affects the evaporator coil, turning it into ice. So, clean your drain lines every three months with warm water to prevent drain line breakage. 

Schedule a Professional HVAC Checkup

Regularly maintaining your HVAC system is essential to keeping it in pristine condition. However, even after keeping a close check, you can miss certain things. That is why you should get a professional service like SERVPRO to check and maintain your HVAC system. 

Get in touch with us at (817) 589-1499 to learn more about our HVAC maintenance services for commercial buildings. 

How to Control Humidity Using HVAC in Commercial Buildings

1/6/2022 (Permalink)

hvac system on roof of large building If you’re troubled with mold in your commercial property because of high humidity, pick up the phone and call SERVPRO right away.

Humidity control is an important skill you should learn if you are a commercial property owner. As the owner of a commercial property, you want to ensure you provide an excellent indoor climate for all inhabitants. Moreover, you also want to inhibit the growth of mold with less moisture, should it ever develop in your building.

Humidity control is not easy to do. But learning how to control the humidity in your commercial property is more than worth it. To find out how, keep on reading. SERVPRO has all the tips you need to make your indoor climate comfortable for all occupants and mold-free. 

Why Control the Humidity in Commercial Buildings? 

Controlling the humidity levels inside a commercial building makes the indoor space comfortable and inviting. 

Typically, most occupants of a commercial building are either business owners or employees. If their indoor environment is not to their liking, their productivity can be inhibited and they won’t be happy at work. Also, keeping the inside of a commercial building comfortable will also benefit customers and clients. 

Additionally, controlling the humidity means you’ll be lowering the risk of mold development and won’t have to rely so heavily on Richardson mold remediation services.

How to Control the Humidity Using HVAC in Commercial Buildings 

There are four things you can do to control the humidity in your commercial building with the HVAC system.

Cleaning the Coils

The outside humid air can be tough on your AC’s condenser coils, causing them to get grimy often. And when your coils become grimy, your AC unit’s ability to release heat is not as optimal.

Preventative Maintenance Plan

Invest in a preventative maintenance plan for your air conditioner so that your unit can run as efficiently as possible. Preventative maintenance plans provide you with regular inspections, tune-ups, and cleaning of system components.

With a plan in place, your technician can also identify and resolve issues quickly, before they have the chance to worsen.

Adjust the Airflow

Your technician can adjust your system’s airflow so that your unit’s evaporator coil becomes colder when humidity levels increase. As a result, your indoors will have more moisture removal and you will have better humidity control.

With an adjusted airflow, you won’t have to worry about increased mold growth and paying extensively for Richardson mold remediation services.


Dehumidifiers remove excess moisture from the air before it travels into your interiors. If you’re not sure what dehumidifier you need, ask your technician about which model you can use for your unit.

SERVPRO can Help With Your Mold Problems

If you’re troubled with mold in your commercial property because of high humidity, pick up the phone and call SERVPRO right away. Our business houses a team of professionals who are trained to provide the absolute best Richardson mold remediation services you won’t find anywhere else.

For any inquiries, you can call us at (972) 690-1414 or fill out our online form.

Odor Removal in Commercial Buildings

12/9/2021 (Permalink)

woman smells something bad SERVPRO has been providing its expert services for 35+ years, making us one of the most experienced restoration and remediation businesses around.

Mold can enter your commercial property in a myriad of different ways via doorways, windows, air conditioning, and much more. And besides the fact that mold spores can be very destructive for your building, they can also cause a terrible odor.

Bad smells can deter your employees from wanting to come into work at all.  Musty smells can also deter clients from wanting to enter your business. 

Whether you need Richardson mold remediation services or just general odor removal, you need that stench gone. And believe us when we say that there’s no better business to call than SERVPRO.

With our expertise and professionalism, you can trust your building’s bad smell will be gone in no time.

How SERVPRO Can Help You

SERVPRO is versatile when it comes to our services and we’re no strangers to odor removal. With our cleaning expertise, we will use the right methods to ensure total removal is accomplished.

Oftentimes, that bad smell in your building is the result of mold growth and development. Because most commercial properties have many water pipes that are constantly used, a leak is likely to occur due to overuse. And wherever there is water, mold will probably grow. 

SERVPRO’s Richardson mold remediation services will make sure that such an issue is a thing of the past. When we’re done cleaning and restoring, you’ll be able to occupy a fresh-smelling building once again.

What’s Causing That Terrible Smell?

Mold is usually the #1 culprit when it comes to commercial property odors. Water can easily enter a building without you noticing, causing spores to develop and infect the air. But there are other possibilities as well.

Sewage Backup

You and your employees use the sink every day, and due to this, a sewage backup is likely to occur at some point.

Clogs from lunch food or grease from leftovers disposed of in the sink can cause sewage backups to take place. Before you notice the backup, you might smell the odor first, which can linger around for quite some time.

Waste Disposal

Odors don’t just have to be inside. They can also spawn from waste in the outdoor dumpster. The smell from a dumpster can be much worse during the summer when high temperatures amplify the stench.

How do I Prevent These Smells?

Maintenance is the key. Always perform the necessary maintenance to ensure smells are kept at bay. Or hire a cleaning service to provide regular custodial work when you’re not around.

If bad smells are taking over due to uncontrollable mold growth, you can trust SERVPRO to help with their Richardson mold remediation services. Our expert staff will remove all spores and purify the air with state-of-the-art technology.

SERVPRO Can Remove That Odor for You. Call Us for Assistance ASAP.

If your commercial building is tainted with a horrid smell that you can’t get rid of, call the professionals at SERVPRO right away. 

SERVPRO has been providing its expert services for 35+ years, making us one of the most experienced restoration and remediation businesses around. When you’re ready, you can call us at (972) 690-1414. Or fill out our online form.

Professional Cleaning and Sanitation for North Dallas Schools

9/23/2021 (Permalink)

professional cleaning and sanitation With SERVPRO's new more evolved cleaning methods, you can achieve a higher level of cleanliness necessary to ensure children's safety at schools.

Despite being satisfied with the performance of educational institutes during the pandemic, many parents in North Dallas are afraid to send their kids back to school. The only way to remove the doubts about children's safety is to ensure proper cleaning and sanitization.  

The pandemic has entirely changed the meaning of deep-cleaning. So, we also need an enhanced and more intense level of facility sanitation in addition to a CDC recommended routine cleaning plan. This is where the high standards of cleaning of SERVPRO come in. 

With SERVPRO's new more evolved cleaning methods, you can achieve a higher level of cleanliness necessary to ensure children's safety at schools in North Dallas. 

SERVPRO's Professional Cleaning and Sanitization

SERVPRO is well-equipped to secure any facility against deadly diseases, bacteria, and other unseen dangers. In addition, we work closely with colleges and elementary schools to ensure they're entirely safe and ready to conduct in-person learning. 

Our responsibility is to ensure a safe and clean environment for staff, faculty, and students. Thanks to 50+ years of diversified experience in proactive cleaning and restoration, our experts know what it takes to help local educational facilities thrive and regain the stature they once had before the pandemic. 

Certified: SERVPRO Cleaned

We've partnered with our leading sanitation experts to design the Certified: SERVPRO Clean Viral Pathogen-Cleaning Program to deliver our cleaning services to schools in North Dallas and the DFW area.

The program effectively overcomes the limitations of janitorial services and takes cleaning to a whole new level. Certified: SERVPRO Cleaned is composed of all the guidelines and procedures from the CDC and local authorities, in addition to the utilization of EPA-approved hospital-grade disinfectants.

If you encounter a coronavirus case inside the institution, call the experts you can trust to help you reset and reduce the spread of COVID-19. Get Certified with SERVPRO Cleaned and commit to a higher standard of hygiene.

Rest assured that we have in-depth experience working with:

  • Higher Education — Universities and Colleges 
  • Secondary — High schools
  • Primary — Elementary and Middle Schools
  • Early Childhood — Nursery 

Benefits of Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program is the most trusted cleaning and sanitization standard that guarantees the safety and cleanliness of a facility. If you want to be 100% sure whether a particular facility is safe, then check if it is SERVPRO certified or not. 

The plans are customizable depending on the complexities and requirements of your facility. The program takes care of it all, from proactive cleaning programs to dealing with confirmed or suspected infections via in-depth sanitation. 

Our programs differ based on the following factors:

  • Foot traffic
  • Business type 
  • Congestion areas 
  • High-frequency touchpoints 
  • Square footage 
  • Public spaces, and more

Moreover, the SERVPRO Cleaned program serves as a visual reaffirmation to everyone who plans to visit your facility, whether a customer or an employee. 

Let's Create Your Custom Cleaning Plans

If you want to get the Certified: SERVPRO Cleaned program and be absolutely sure your facility is safe, then give us a call at (972) 690-1414 to learn more.  

How To Prevent Toilet Clogs in Your Commercial Building

9/23/2021 (Permalink)

Prevent Toilet Clogs Cleaning your toilet doesn’t just help it look good and function properly. It also allows you to determine any leaks or underlying issues.

Commercial buildings commonly have much larger and more robust plumbing systems than the average residential home. Unfortunately, this makes maintenance more challenging and often makes commercial buildings more prone to common plumbing problems. 

Toilet clogs are a recurrent nuisance for commercial building operators. From this perspective, the best way to deal with these problems is to focus on preventing them. On this page, we’ll go over the best tips for preventing toilet clogs in your commercial building.

Regular cleaning is key

When it comes to the best prevention methods for toilet clogs, few things can be as efficient as regular cleaning. Cleaning your toilet doesn’t just help it look good and function properly. It also allows you to determine any leaks or underlying issues. For example, you can spot any water pooling on the floor or dripping pipes and act on the matter promptly to mitigate potential damage.

And, when it comes to toilet drain cleaners, it’s best to stick to the safest options. Many chemical drain cleaners can be too powerful for the pipes. This often leads to damage and can result in more significant structural problems.

At the first sign of trouble, act fast. 

If you experience any issue when inspecting the toilets, act on the matter as soon as possible. Never leave the situation for a drawn-out period before working on it. This will only exacerbate the issue and potentially cause more severe plumbing problems in the long run.

Schedule systematic inspections

Lastly, don’t forget to contact an experienced contractor to do a thorough inspection. This is the only way to find out if your plumbing is working as it should be. You should schedule an inspection at least once every year, ideally twice a year.

A practiced eye will know how to determine if you need to upgrade a part of your plumbing system or replace something. Sometimes, replacing a finicky toilet can be the most effective and economical solution for preventing potential toilet clogs.

Contact us for help fast

It’s never a good time to experience a toilet clog on a commercial building. But, to help make sure your problem is fixed asap, our experts are always on call, 24/7, and dispatch fast. 

SERVPRO Richardson is one of the oldest and most experienced disaster restoration companies in Texas. Call us at (972) 690-1414 right away, and we’ll fix your clogged toilet promptly and efficiently.

Professional Commercial Water Damage Restoration in Richardson

6/24/2021 (Permalink)

Professional Commercial Water Damage Restoration in Richardson If water damage has got your commercial building operations down, contact us to get it restored and activities up and running ASAP.

It’s a given that when your employees head into work, the office will be dry and clean. But sometimes, accidents happen, and the yellow signs come out. Whether it’s a plumbing mishap or a natural disaster, SERVPRO in Richardson is ready to help with professional, Commercial Water Damage Restoration Services

Call us anytime at (972) 690-1414 for a free estimate. 

We’re Available 24/7 and Can Work Around Your Schedule

For our commercial partners, we understand that disrupting operations is a non-starter. Our Commercial Water Damage Restoration Services are designed to work around your schedule and are available 24/7, rain, shine, or flood. No pun intended.

  • Overnight
  • Weekends
  • Holidays 
  • 24/7, 365 days a year

If water damage has got your commercial building operations down, contact us to get it restored and activities up and running asap. 

Put Away Your Buckets and Mops

Water and flood damage takes way more to remediate than what you’d do for a simple coffee spill. Buildings damaged from water and flooding require the right tools and procedures to fully remediate and prevent mold growth. 

Our professional water damage restoration process uses the best tools in the business for cleaning and drying your property fast when consumer-grade supplies just won’t cut it. 

Our Commercial Water Damage Restoration Process

Locate the Source

In cases where the water damage source hasn’t been pinpointed, we’ll find it. The first step in the water damage restoration process is locating the source and eliminating it before we proceed with cleaning. 

We can repair:

  • Appliances
  • Plumbing
  • Additional water systems

Remove Water

Using powerful submersible pumps and industrial-strength wet vacuums, we remove hundreds of gallons of water from your facility. Disposal involves truck-mounted, portable extraction equipment. 

What About Carpet?

If we’re looking at a water-damaged carpet, we may be able to save it with a thorough drying process. In some cases, it will need replacing. Soaked carpet and padding, especially if it’s been sitting for a while, can become moldy and bacteria-laden. 

Thorough Drying

With high-powered fans and scientific processes, we’ll dry every square inch of your facility until all moisture is removed. Our thorough drying process ensures that mold and mildew won’t grow and jeopardize occupants’ health. 

For treating any lingering moisture and humidity issues, we’ll use desiccants and hygrometers. Also, we’ll look for any hidden water behind walls or inside ceilings with infrared cameras. 


We use EPA-registered industrial cleaners to disinfect and deodorize water-damaged areas correctly. If storm waters have entered your facility, we use compliant PPE to remove hazardous materials. 

We'll clean upholstery and restore drapery and furniture to odorless conditions. We use the Esporta Wash System to clean fabrics to the highest of industry stands and food-grade cleanliness. 


Our top goal is to restore your items and avoid replacement. But water is one of the most destructive elements, and sometimes, we can’t save materials that are too contaminated.

But we’re a one-stop-shop. You don’t have to spend time and effort looking for contractors to reconstruct parts of your building. We’ve got a reconstruction team on board who can replace things like flooring, walls, and more. 

Contact us today

Our commercial water damage restoration professionals in Richardson are waiting to hear from you. Give us a call today for a free estimate, and let us restore your property

What To Expect From A SERVPRO Commercial Restoration Project

4/26/2021 (Permalink)

Commercial Restoration Project If a death, vandalism, biohazardous event, or contagious disease situation occurs in your facility or property, call on the experts at SERVPRO.

Managing your commercial facility is already a lot to handle, so when an event like a fire, storm, workplace accident, or vandalism happens, it throws your whole schedule off. 

The longer your business facility has to be fully or partially shut down impacts your bottom line and often your employee’s pay, so SERVPRO’s top priority is to get your facility back to normal as soon as possible while minimizing interruption of operations.

The Commercial Restoration Process

Commercial property operations are complex, so before a restoration company can make any guarantees or promises, they need to have a full understanding of your situation. During your consultation, they are made fully aware of any regulatory issues involved with the nature of your business so that the restoration process is aligned with compliance.

From there, the scope of the project will be outlined. The restoration company should clearly explain how they will address all the action items needed to recover your property back to preloss condition. SERVPRO is a comprehensive commercial restoration provider, so we usually cover all the action items needed to do a complete restoration.

Commercial Water Damage Restoration and Mold Remediation

Our thorough water extraction is the fastest in Dallas. We are available 24/7 for emergency contact. Within a few hours, our team of IICRC-certified technicians comes out to the site fully equipped with all that is needed to do a speedy water and moisture extraction. This includes hard floors, carpets, rugs, furniture, and surfaces.

We use the most efficient drying equipment and advanced drying techniques to thoroughly remove all water and moisture from the area so that mold has no chance to take root. We use moisture-sensitive tools to test the area for any lingering droplets.

From there we test for contamination and remove what cannot be salvaged. We replace any construction materials or flooring that had to be removed. We make it "Like it never even happened."

Commercial Fire Damage Restoration

From a small fire to significant fire damage, our team of fire damage restoration experts is prepared to do a full restoration while coordinating with your insurance company. We protect your property with tarping, board-up, and secure temporary storage while the project is in progress.

We remove all construction ruined by fire, all traces of soot, and odors with air scrubbers and deodorizers. We also salvage property like furniture, electronics, and even documents. 

Other Commercial Scenarios

What makes our commercial services comprehensive is our preparedness to handle less common scenarios. We handle sensitive scenarios with careful consideration and discretion.

If a death, vandalism, biohazardous event, or contagious disease situation occurs in your facility or property, we have the proper personal protective equipment and training to do a complete and proper recovery. We’ll work with you to protect your privacy while making your facility safe and clean again.

HVAC Maintenance For Your North Dallas Apartment Building

4/26/2021 (Permalink)

HVAC Apartment Maintenance If your maintenance staff is a bit overwhelmed these days, SERVPRO is here to help to protect your HVAC units while keeping your utility costs low.

Put simply, the goal of HVAC maintenance for your apartment buildings is to get the most life out of your systems. Replacement of air conditioning and heating is very expensive and can easily cut into your investment property profits, so you want them to stay operational as long as possible.

SERVPRO is here to help commercial property owners and maintenance managers keep their apartment properties in great shape. We offer HVAC duct and vents cleaning services to improve the air quality, reduce stress on the overall system, and maintain your utility costs.

Monthly Filter Replacement

While the label on a 1-inch air filter may say that it can last up to three months, heating and air conditioning experts say that it should be replaced about once per month. While the assumption about an air filter is that it manages air quality, this device does more to protect the unit.

When a filter is full to the point that obstructs the airflow, this puts stress on the system causing it to “run hard” and thus shortens the lifespan of the system. This leads to increased use of electricity and raises utility costs.

While some landlords leave it up to the tenants to replace their own filters, you might consider doing this for them as a courtesy. Because the HVAC system belongs to you (and not your renters), it’s in your best interest to protect your investment with well-timed filter replacement.

When to Do Yearly Maintenance

Other HVAC maintenance tasks are done once per year, or sometimes twice a year. According to an experienced HVAC tech-based in Texas, the ideal time to address these items is in the spring when the temperature is above 75.

Wash Down Outdoor Units

The outdoor units should be cleaned once per year to preserve the fan motor. When the fan is too dirty, this causes it to overheat and over amp which affects its performance. For the best energy savings and efficiency, it’s good to clear out any debris once per year. 

Have a Technician Check Refrigerant Levels

Is the unit running but not cooling? This could be a sign of a refrigerant leak. Even with no change in performance, it’s still a good idea to have a professional check the levels. The system may be due for a recharge or show signs of a developing leak issue.

Check Drain Lines

Condensation needs a place to go, so that’s why there are air conditioning drain lines connected to your plumbing system. Clogs in a condensate line can cause water damage, so you’ll want to check on this at least once a year to make sure it’s draining properly.

Contact SERVPRO of Richardson for an HVAC Cleaning

SERVPRO is not an HVAC service, but we do duct and filter cleaning to help you maintain the air quality and maximize your system’s lifespan for your apartment building properties. 

If your maintenance staff is a bit overwhelmed these days, we’re here to support your efforts to protect your units while keeping your utility costs manageable - especially during those hot summer months.

If it’s been a while since you’ve had your vents, ducts, and permanent filters checked for build-up and debris, contact us at (972) 690-1414 for a free evaluation of your apartment property! 

Commercial Water Damage Repair and Clean Up in Richardson

3/12/2021 (Permalink)

commercial water damage restoration North Dallas SERVPRO of Richardson provides professional commercial water damage restoration services for businesses in the North Dallas area.

Water problems are a potential threat to commercial property assets. Water on the floor creates a slip and fall accident liability. Extensive mold growth may make a building uninhabitable. Unmitigated water damage may lead to some buildings becoming a total loss.

Our hope is that business owners and commercial property owners find the early signs of water damage before it turns into a big problem. But if it does progress into a big mess, we have your back. SERVPRO of Richardson addresses commercial property water damage of all shapes and sizes.

Comprehensive Commercial Water Damage Care

Running a business keeps you very busy. So instead of hiring several different services to manage water damage recovery for your commercial property, SERVPRO does it all.

  • Single point of contact - No list of phone numbers to keep track of means only one call to make for progress updates and communication.
  • Comprehensive cleanup - Most building management has a cleaning staff, but this is rarely enough to cope with a major water damage cleanup.
  • Advanced drying techniques - Our staff is equipped with special tools and the most up-to-date training on the most effective drying methods. Moisture is no match for us.
  • Mold remediation - Mold is a tricky problem, but we educated about a wide range of species and our team stops infectious mold dead in its tracks.
  • HVAC system cleaning - If water damage affects your air ducts or other parts of your system, our team is prepared to clean and remove invasive moisture from your system to prevent mold growth and corrosion.
  • Biohazard handling - Our team has the right training and full personal protection equipment needed to approach and properly manage water damage cleanup involving hazardous waste.
  • Restoration - To save you money and stress, our goal is restoral over replacement.  We work to salvage as much as possible. Our Esporta Wash System fully restores textiles, furniture cushions, and other soft goods.
  • Reconstruction - What cannot be recovered is replaced with materials that match the original construction. We replace the flooring, plus a fresh coat of paint gives walls and trim the finishing touch.
  • Risk mitigation - We love our customers, but we’d rather see you again for a new issue than for one that could have been avoided. We’ll inspect for trouble areas that could lead to future water damage.
  • Scalable action plans - No site is too big or too small. 
  • Work with Insurance - When you file a property damage claim, we work directly with your insurance on your behalf to make the process more efficient.

SERVPRO of Richardson for Expert Commercial Water Damage RestorationSaving business owners time, money, and stress is our top priority for Richardson water damage restoration and other commercial services. Being at your service 24/7, 365 days per year allows us to work flexibly around your schedule to minimize operation disruption. We get you back to normal and your property back to preloss condition ASAP. Call us at (972) 690-1414 for a free quote.

Commercial Vandalism Cleanup in Richardson

8/21/2020 (Permalink)

spray paint vandalism cleanup SERVPRO of Richardson provides commercial vandalism cleanup services to help you get your property back to normal.

Graffiti and other forms of vandalism are not only an eyesore for your Richardson business but broken glass caused by vandalism can also be a potential hazard. A clean, fully restored commercial building is good for business and your peace of mind, so cleaning up vandalism quickly is important. 

Why Fast Vandalism Cleanup is Crucial 

Graffiti looks terrible. But it typically doesn’t result in structural damage. However, vandalism in the form of broken windows can lead to water damage, mold growth, and if untreated, significant structural damage to your building. 

Quick, professional vandalism cleanup not only keeps your building looking good, but also keeps it safe from other problems. Buildings left with vandalism in plain sight can also hurt the surrounding neighborhood and invite more vandals to further damage your property.

When Vandals Harm Your Commercial Building, Act Fast

Dealing with graffiti, broken windows, or other damage thanks to vandalism? Take fast action to reduce your risks:

  • A poor brand image
  • Reduction in customer foot traffic
  • Reduced sales
  • Increase in more severe vandalism
  • Lower employee morale
  • Long-term structural damage

In a worst-case scenario, commercial vandalism that isn’t fixed can end an enterprise. That’s why it’s important to call SERVPRO of Richardson about our vandalism and graffiti removal services as soon as possible. 

What We Can Fix with Our Vandalism Cleanup Services

Don’t give criminals any more reason to target your building with vandalism. Removing malicious damage and graffiti fast is one of our specialties. When we clean up vandalism, it makes the property far less inviting for criminals to target for destruction again.

Our professional graffiti removers and vandalism restorers are available 24/7 to assist you with your commercial building. We’re certified and licensed to work with most major insurance companies. Here’s a quick rundown of some of the vandalism cleanup services we provide:

  • Graffiti removal from the exterior and interior walls
  • General cleanup of driveways, walkways, asphalt, and more
  • Brick, stone, and concrete cleanup
  • Deodorization and odor removal
  • Debris removal
  • Fire, water, and mold damage restoration
  • Content cleaning

We’ll remove spray-paint graffiti from the facade and exterior walls of your building. But we also clean driveways and walkways so your customers feel welcome, safe, and like they’re shopping in a professional environment. Plastic, masonry, wood, and glass can also be restored with our vandalism cleanup services. 

Contact our Richardson location online or call us 24/7 at (972) 690-1414 for more information on how we can help. We’re ready and fully equipped to clean the mess vandals have made and get your property back to normal.

Richardson Commercial Building Maintenance: Signs of Sewer Line Problems

8/21/2020 (Permalink)

sewer manhole cover Sewer line problems can cause serious water damage to your property. Contact SERVPRO of Richardson for commercial water damage restoration services.

We rely on them to always work, quietly and faithfully in the background. But the integrity of a sewer line is hardly ever on anyone’s mind. That is until a sewer pipe leak occurs. For commercial building owners in Richardson, here’s how to spot signs of sewer line problems. 

The Most Obvious Sign: Toilets and Drains are Backed Up

Sewer problems and backups can occur for many reasons. But one of the most common has to do with the land around the commercial building shifting over time. When this happens, the sewer pipe can become damaged or bent. The result? Toilets and drains that don’t, well, drain. 

Not only does this create an unsanitary environment, but it also can lead to water damage to the floors, walls, and contents of your commercial building. Our Richardson commercial water restoration experts can help if you experience water damage from sewer problems and sewer pipe leaks. But the best way to mitigate water damage from sewer trouble is to fix the broken pipe asap. 

It Smells Bad Outside the Building

The easiest way to tell if your sewer pipe is broken? Follow your nose. Sewer pipe leaks and problems will give off a distinct and unpleasant odor — especially outside. To check for signs of a broken sewer pipe, contact a licensed plumber right away. 

The Lawn Looks Strange

Another sign of sewer line problems is that the lawn will have areas of pooling water and random patches of deep green, lush grass. These are signs of a broken sewer pipe. The grass above the break is pulling in nutrients from the line, resulting in a very lush patch of grass. Water from a broken pipe will also pool to the surface.

Mold Starts to Grow

A broken sewer line often means increased indoor humidity. As a result, mold can start to form on the walls and ceiling of the building. If sewer line problems result in toilets backing up, this will also feed mold growth. 

Sewer Problems in Commercial Buildings: How to Deal

Sewer problems often cause water damage to the interior infrastructure. If this is a problem you’re dealing with, we can help. Our Richardson water damage restoration professionals are available 24/7 to assist. Fixing water damage quickly is crucial to the health of your business. Contact SERVPRO of Richardson online today or call us at (972) 690-1414 to speak to one of our qualified representatives.

Water Damage vs. Flood Damage

8/21/2020 (Permalink)

flooded street Whether you've experienced water damage or flood damage to your property, SERVPRO of Richardson can help with commercial water damage restoration.

When severe storms or floods occur in Richardson, buildings can quickly experience water damage and mold growth. Here’s what you need to know about between water damage vs. flood damage. 

The Main Issue with Water vs. Flood Damage

Why does the difference between water damage and flood damage matter anyway? Well, the main issue boils down to your insurance coverage. Water damage is often covered under a homeowner’s insurance policy. But getting financial help for flood damage requires a separate insurance policy for floods. 

For commercial buildings, flood insurance is critical. If your business is experiencing water damage from a flood or storm, our Richardson commercial water restoration services can help. 

What is Considered Flood Damage?

For flooding to be considered a “flood” in an insurance company’s eyes, the flooding has to occur on at least two properties, or across two acres before coverage kicks in. 

But water ingress that happens from a severe storm, a pipe breaking, or from a broken window would be considered water, not flood damage. Our Richardson commercial storm damage restoration services can help commercial property owners clean their buildings after water damage from a storm has occurred. 

What Water Damage is Covered Under a Homeowners Policy

Homeowner’s insurance policies typically cover certain types of water damage. However, it’s critical that you read the fine print. Water damage from storms, broken pipes, leaky roofs, or other forms of water ingress is typically covered. But water damage that extends to the yard, like a pool leaking, isn't covered. Also, insurance won’t pay for water damage from neglect or deferred maintenance. 

Be Aware of Denied Claims for Water Damage vs. Flood Damage

A claim denial for either flood damage or water damage can result in increased premiums and rates. If you experience water damage or flood damage, look over your insurance policy carefully to make sure you’re covered for either type of damage. Making a claim for something that isn’t covered, resulting in a claim denial, can look bad to the insurance company. 

Here at SERVPRO of Richardson, we specialize in water and storm damage restoration. Fixing water damage fast prevents mold growth and increases the lifespan of your building. If you’re dealing with either water damage or mold growth, don't hesitate to contact us online or call us at (972) 690-1414 for experienced water damage and mold remediation.

What Does Commercial Flood Insurance Cover in Richardson?

8/21/2020 (Permalink)

flooded businesses If you've experienced flooding on your property, contact SERVPRO of Richardson for commercial storm damage and water damage restoration services.

Floods are the number one disaster in the US. For commercial business owners in Richardson, knowing what commercial flood insurance covers is critical. Let’s break it down. 

Business flood insurance protects you in two ways

  1. Building coverage — The policy will provide coverage for damage that occurs to the building’s structure. 
  2. Content coverage — Commercial flood insurance will provide coverage for the contents, such as furniture and equipment, in the building. 

For an insurance provider to consider that damage to a building and its contents has occurred due to a flood, the water must have flooded at least two properties or two acres. 

Water from overflowing streams, rivers, snow melts, storm surges, broken dams, blocked storm drains, and other occurrences are considered flood events in commercial flood insurance. 

If your commercial building has been damaged from a flood, our Richardson commercial water restoration experts can help fix your building and bring it back to life. 

How Much is Covered in Flood Insurance Claims?

The short answer? It depends on your policy. But in most instances, the building and the contents inside are covered for up to $500,000. 

Primary Coverage

Primary coverage on a commercial building will include the costs to repair or replace certain items. Things like water heaters, A/C units, and electrical systems are often included in primary coverage. 


You’ve invested a lot of money into equipment that’s essential for running your business. Contents coverage in a commercial flood insurance policy will help mitigate the costs of buying new equipment damaged in a flood. Machines, inventory, and merchandise can be replaced with a flood insurance claim. 

What Isn’t Covered Under a Commercial Flood Insurance Policy

Dealing with a flooded commercial building often means business and sales grinding to a halt. Commercial flood insurance will help pay to fix your building and restore your equipment. But it won’t typically cover sales and income lost from the flood. 

Commercial Flood Insurance in Richardson: The Bottom Line

Taking out a commercial flood insurance policy will reduce some of the stress that occurs if your building suffers damage from flooding. At SERVPRO of Richardson, we offer commercial storm damage restoration services. We’ll clean up water damage and mold, and restore your building back to its original condition. Contact us online today or call us at (972) 690-1414 to speak to a qualified representative.

Daycare Cleaning Services and Guidance for Coronavirus Prevention

5/15/2020 (Permalink)

Daycare Cleaning Services Daycare Cleaning Services

It’s been a challenging year for American families. Moms and dads are doing their best to provide for their kids while the economy is shifting and childcare centers play a critical role in supporting families. Without a safe place for children to go, parents may not be able to continue to work. 

Governor Abbott closed Texas schools for the remainder of the year to prevent the spread of the Coronavirus, but childcare centers remain open as they are considered essential businesses. 

The state has subsidized the childcare industry to both keep these indispensable businesses afloat and to ensure the families of essential workers across the state can secure child care.

Social distancing and increasing hygiene habits continue to be promoted as the public health strategy, but when you’re running a childcare facility, many of your little patrons are still learning to walk, talk, and wash their own hands. It’s not as simple as putting up advisory posters or making announcements over the speakers.

The current public health climate means more work for staff, but the childcare industry has always been about providing a safe and secure home away from home for children. The extra effort is worth it to protect our little ones.

We’re here to support essential service workers in our community and their families. We understand that keeping track of dozens of children keeps you busy enough, so we put together this time-saving daycare cleaning services guide in support of your efforts to keep your staff and your kids safe and healthy.

Cleaning and Disinfection Procedures

From snack time to playtime and all the in-between, you’ve probably wiped down the same objects and surfaces millions of times by now.

However, these objects and surfaces must now be cleaned more frequently and more thoroughly. Everything in your rooms should be washable, especially items and surfaces that are frequently touched.

CDC guidance for child care programs that remain open serves as the prime resource for modifying childcare facility protocol in response to COVID-19. We recommend integrating the CDC’s tips and best practices into your childcare cleaning services.

Increase Cleaning and Disinfection Efforts

While the facility as a whole (including outdoor play areas) should be routinely cleaned, there is an emphasis on commonly used stations and objects. These fall into the “high touch” category.

Compared to other businesses, daycare centers are an extremely high-contact environment with things being frequently touched every single day. 

Diaper changing stations are used constantly throughout the day, tables and chairs are frequent gathering areas, and most notable is the heavy use of toys.

While it’s become the norm for adults to wear masks in public for the protection of their faces, at your average childcare center little kids constantly put things on their faces and in their mouths as part of natural sensory stimulation.

Child development for babies and toddlers does not need to be interrupted. We can’t reasonably expect babies to stop putting toys in their mouths, so we accommodate little ones by changing how we circulate toys.

Clean and Sanitize Child Toys

  • Toys or other items that cannot be cleaned and sanitized should not be used. Remove these items from your rooms.
  • Designate an area for used and “soiled” toys. (Optional: store dirty toys in sudsy water pans until they can be completely disinfected. Keep used toys and sudsy water away from children to prevent drowning and spreading germs.)
  • Toys that children have placed in their mouths or that are otherwise contaminated by body secretions or excretions should be kept out of reach after use. They can be played with again once they have been sanitized. 
    1. Put on disposable gloves. 
    2. Cleanse the used toys with water and detergent. 
    3. Rinse. 
    4. Sanitize with an EPA-registered disinfectant. 
    5. Rinse again.
    6. Dispose of gloves.
    7. Air-dry. 
    8. Return sanitized and dried toys to the play area for reuse.
  • Toys may also be cleaned in a mechanical dishwasher.
  • Toys should not be shared in a single session, especially machine washable toys. Once the toy has been used, it should not be used by another child until it has been sanitized.
  • Paper-based materials such as children’s books, craft supplies, etc, are not considered high risk for transmission. These do not require additional cleaning or disinfection procedures.

Be vigilant about items that are more likely to be placed in a child’s mouth (play food, dishes, and utensils). It’s sweet when a child wants to share toys, but with the Coronavirus being transmitted through the nose and mouth it’s important to avoid sharing toys (especially with babies, infants, and toddlers).

With the new single-use toy policy, increasing your toy supply makes up for this. As toys being frequently removed from use throughout the day, having more toys available keeps kids content.

The Differences Between Cleaning, Sanitizing and Disinfecting

As we turn to guidelines from official sources such as the CDC (Centers for Disease Control), it’s important to know what is meant with certain terms. Clean, disinfect, and sanitize are all words that are used to describe the elimination of unwanted substances (body secretions, excretions, dirt, sticky residue, marks, dirt, germs, bacteria, etc.). However, these words do mean different things in an industrial context.

  • Clean: To remove dirt and debris by scrubbing and washing with a detergent solution, then rinsing with water. Soap and friction remove most germs and exposes any lingering germs so the sanitizer or disinfectant can finish the germ removal.
  • Disinfect: To reduce germs on inanimate surfaces to levels considered safe by public health codes or regulations.
  • Sanitize: To destroy or inactivate the majority of germs on an inanimate object, with the exceptions of bacterial spores.

Refreshing your staff on the difference between these health and safety terms would be appropriate to include in your daycare cleaning services training. Since all three are part of the sanitation process, it’s important to know what each term refers to so the staff can effectively communicate about whether all steps have been done.

Caring for Infants and Young Children

Navigating the new normal with little ones who aren’t aware of how the world is changing can be a challenging adjustment. The CDC guidance for child care programs that remain open provides many pointers to support your continuous care services.


Childcare centers go through plenty of diapers. Below are the CDC recommendations for how to manage the changing table.

Before you begin to change a diaper, wash your own hands, as well as the child’s hands. Once your hands are cleaned and dried, put on a pair of gloves.

Safe Diaper Changing Procedures

  • As mentioned above, cleanse your hands and put on a pair of gloves.
  • Help the child clean up with hand soap and wipes accordingly.
  • Remove waste (used diaper and wipes)
  • Put on a clean diaper.
  • Wash the child’s hands again.
  • Wipe down the diapering station with the disinfectant product.
  • Wash your hands.

Once you have finalized your updated diaper changing protocol, train your staff on the new steps, and post the new procedures at the diaper changing stations.

Maintain a clean diapering area before and after use with an EPA-registered fragrance-free bleach that is a sanitizing or disinfecting solution. Any other products are used for sanitizing or disinfecting should also be fragrance-free and EPA-registered. 

Refrain from rinsing or cleaning cloth diapers in the facility. Place these in a sealed baggie or plastic-lined container to go home with parents/guardians or the laundry service

Washing, Feeding & Holding a Child

As you well know, children sometimes need to be soothed by being held. Bottle-feeding and washing are also actions that involve a baby being in close contact by a caregiver. 

Babies, infants, and toddlers don’t know what social distancing is and that’s okay. We can manage.

When care involves close contact with children (especially babies), providers may wear oversized button-down long-sleeved shirts or smocks and pull long hair up away from the collar into a hair tie or clip.

Close Contact Procedure

  • When a child leaves secretions anywhere on a provider’s skin (hands, neck, etc.) those areas of the body should be properly cleansed.
  • Whenever possible, clothing that comes into contact with secretions should be changed. 
  • Place contaminated clothes in a plastic bag or promptly launder them in a washing machine.
  • Encourage parents/guardians of infants and toddlers to send along multiple changes of clothes.
  • Encourage the staff to bring extra work clothes to change into.
  • Have extra back-up clean clothing available for providers, babies, and toddlers.
  • Have providers wash their hands before and after handling bottles whether prepared at home or in the facility. 
  • Promptly and thoroughly clean bottles, bottle caps, nipples, and other equipment used for bottle-feeding after each use either by dishwasher or with a bottle brush, soap, and water.

With the above adjustments, childcare providers may continue to give little ones the close-contact care they are used to while at the same time being proactive in the prevention of the spread of Coronavirus.

Washing Hands 

Here’s a silver lining. Increased handwashing is an opportunity to give your kiddos extra practice and make these fundamental personal hygiene habits stick! It’s hands-on learning.

Clean Hands Procedure

  • When to wash hands or use sanitizer:
      • Upon arrival at the facility. 
      • After employee breaks.
      • Before & after preparing food or drinks.
      • Before & after eating or handling food, or feeding children.
      • Before & after giving medication or applying medical ointment.
      • Before & after diapering.
      • After going to the toilet or assisting a child in the bathroom.
      • After making any contact with bodily fluids.
      • After touching animals or picking up animal waste.
      • After outdoor play or play with sand.
      • After handling garbage or waste.
  • How long to wash hands:

Wash hands with soap and water for at least 20 seconds.

  • When to use hand sanitizer:

When hands are not visibly dirty, use alcohol-based hand sanitizers with at least 60% alcohol when soap and water are not available. Monitor children to make sure they don’t ingest hand sanitizer.

  • Who to assist with handwashing:

Assist children who aren’t able to do a proper job of handwashing (especially infants who cannot do so without help). Remind staff to wash their own hands after helping children wash theirs.

  • How to promote handwashing habits

Help your staff and your kids remember the importance of keeping their hands clean to prevent the virus from spreading. Make posters that demonstrate the steps according to your audience (age groups and languages respectively).

Making it fun with games or songs helps these habits stick. Before long, you’ll have a school full of handwashing pros!

Food Preparation

Adjusting to a new normal also includes modifications of the foodservice procedure.

Meal Service Measures

  • Opt for eating in separate classrooms instead of children congregating in a dining space.
  • Prepare plates separately instead of cafeteria-style serving.
  • Make sure children are not sharing utensils.
  • Whenever possible, ensure that the staff members who serve food are not also responsible for changing diapers.
  • Sinks used for foodservice should not be used for any other purpose.
  • Supervise children to make sure they wash their hands before and promptly after eating meals and snacks.
  • Caregivers should also wash their hands before and after serving and assisting with meals and snacks.
  • Foodservice operations should comply with all other currently applicable federal, state, and local regulations.

For the health and safety of your staff and your children, consider integrating the above practices in your meal service.

We Provide Daycare Cleaning Services for Child Care Facilities

Keeping little ones safe and healthy is a top priority for any childcare facility. It is a priority for SERVPRO of Richardson as well. To support you in your efforts to maintain a healthy environment for your staff and children, we offer daycare cleaning services.  

Once we perform these cleaning services, you can share with parents and guardians that you’ve had a professional and thorough cleaning from SERVPRO--the most trusted brand in commercial cleaning.

SERVPRO of Richardson consistently abides by CDC cleaning recommendations and the appropriate use of the associated EPA-registered disinfectants.

We ensure that our IICRC trained technicians have the proper PPE and cleaning supplies to perform the necessary bioremediation and biohazard cleaning services--to clean, disinfect, and sanitize the property.

If a child or employee at your facility becomes sick with COVID-19 or other viral illnesses, we are available 24/7 to thoroughly clean the building during closures. For those 24-hour care centers, we’ll do our best to clean your facility with minimal interruption of your childcare activities. 

What We Offer:

  • Established trust in the Dallas County community by delivering 34 years of superior cleaning and sanitation services in Richardson, TX. 
  • Experience in cleaning hundreds of thousands of square feet after confirmed COVID-19 cases. 
  • Reliable commercial cleaning services for first responders, airports, homes, and many types of businesses including shipping, manufacturing, healthcare, and more. 

We’re here 24/7 to answer any questions you may have about keeping your childcare center safe, childcare cleaning best practices, disinfectant products, and more. We’re also on standby in case someone at your facility tests positive for Coronavirus. We’ll clean your facility ASAP so you can get back to providing families with child care.

Reach out to us at (972) 690-1414 or fill out our quick and easy contact form anytime!

Gym Cleaning and Sanitation Services for Fitness Centers

5/15/2020 (Permalink)

Gym Cleaning and Sanitation Services Gym Cleaning and Sanitation Services

For many, shelter in place means being homebodies are becoming out-of-shape bodies. Fitness clubs have been popular because people enjoy a dedicated space for their workouts in an encouraging atmosphere. Good news! Texas has given gyms the green light to reopen on May 18th. 

Fitness enthusiasts look forward to getting back into the groove of their old routines, but with the continued concern about the spread of the Coronavirus, it takes the coordination of the staff and cooperation of the patrons to ensure reopening is done properly.

Governor Abbott has limited the operating capacity to 25% (staff and contractors are exempt from the headcount) and strongly recommends the continued practice of social distancing. Businesses across the state that are reopening to the public should encourage patrons to maintain a safe buffer area from one another (around 6 ft), practice frequent handwashing/sanitizing, and adopt policies that prohibit patrons or staff from entering the facility if ill.

Burning calories means sweat production and an increase in breathing. Each of these is conducive to spreading germs. For this reason, clubs like Equinox in Austin have announced plans to schedule morning and afternoon disinfection sessions daily with the use of a hospital-grade product.

At SERVPRO, we use SERVPROxide. We know this hospital-grade solution to be effective against other coronavirus strains and SARS. These may be used as part of our gym cleaning services.

Once your fitness club or gym has decided that it’s feasible to reopen for service, the first phase of your health and safety plan should include a thorough gym cleaning, maintenance, and contingency plan. Ideally, this guide should integrate the tips and best practices introduced by the CDC Reopening Guidance for Cleaning and Disinfecting Businesses guide.

We’re here to support businesses to reopen safely and confidently in hopes that we won’t see them shut down again.

Recommended Health Protocols for All Gyms and Exercise Facilities

Corporate or franchise gyms will likely already have an updated Coronavirus-conscious standard operating procedure ready to implement. 

If you’re curious how yours compares to the state guidelines, we’ll go over the basics of the State of Texas List of Recommendations for Gyms.

Safety Protocols for Employees and Contractors

These are the state recommended guidelines for the management of fitness club employees and contractors. These are intended to promote vigilant health and safety measures.

  • All employees and contractors should be consistently trained in best practices for the gym facility. This includes appropriate cleaning and disinfection, hand hygiene, and respiratory etiquette.
  • Employees and contractors should be screened for symptoms prior to or upon arrival at the gym or exercise facility or class.
  • Any employee or contractor who shows potential symptoms of COVID-19 should be sent home. These symptoms are:
    • Cough.
    • Shortness of breath or difficulty breathing.
    • Chills.
    • Repeated shaking with chills.
    • Muscle pain.
    • Headache.
    • Sore throat.
    • Loss of taste or smell.
    • Diarrhea.
    • Feeling feverish or a measured temperature greater than or equal to 100F.
    • Known close contact with a person who is lab-confirmed to have COVID-19.
  • Symptomatic employees or contractors may return to work once 72 hours have passed since recovery.
  • Return to work criteria for employees or contractors diagnosed with COVID-19 are as follows:
    • 10 days have passed since the symptoms first appeared.
    • Improvement in symptoms (cough, shortness of breath).
    • Symptom-free without the aid of fever-reducing medication.
  • Employees or contractors who are suspected to have COVID-19 and do not receive a medical evaluation or testing for COVID-19 should be treated as a positive case of COVID-19. They should not return to work until they have completed the three-step criteria listed above or receive clearance from a medical professional before the 10-day window closure.
  • Employees and contractors should notify the business of close contact with someone who has been diagnosed with COVID-19. These individuals must self-quarantine for 14 days from the date of the most recent contact before returning to work. (Healthcare workers and critical infrastructure workers are the exceptions.)
  • Employees and contractors must wash or sanitize their hands upon entering the gym or exercise facility.
  • Employees and contractors should maintain a distance of at least 6 feet from one another. 
  • When social distancing is not feasible, compensatory solutions such as face-covering, hand hygiene, cough etiquette, cleanliness, and sanitation should be faithfully practiced.
  • Gyms or exercise facilities that provide meals for employees and/or contractors should arrange foods individually packaged rather than buffet-style self-service.
  • Like many employers across the state have done, have employees and contractors wear cloth face coverings (over the nose and mouth). When feasible, employees should consider wearing non-medical grade face masks to reserve those for medical centers.
  • Those conducting gym cleaning services should wear the appropriate PPE (masks and gloves) and consistently wash their hands after using disinfectants.

Health & Safety Protocols for Facilities

Likewise, there are overall health and safety guidelines for fitness club facility operations to follow:

  • Make space of at least 6 feet of separation between patrons and exercise equipment.
  • Regularly and frequently clean/disinfect any “high touch” areas/surfaces, such as doorknobs, tables, chairs, and restrooms.
  • Disinfect any objects or surfaces that come into contact with customers.
  • Provide self-serve cleaning products throughout the gym or exercise facility to use in classrooms or open floor areas so patrons and staff can sanitize equipment such as dead weights.
  • Hand sanitizer dispensers, disinfecting wipes, soap, and water, or similar disinfectant should be regularly replenished and readily available to employees, contractors, and customers.
  • Post signage in areas of best visibility to remind everyone of best hygiene and social distancing practices.
  • Appoint a staff member to monitor and ensure that all health and safety policies are being followed during each shift/workday.

It’s important to look at our standard operating procedures critically to determine where they should be modified. When we compare notes, it allows us to include things we may not have considered. 

Refer to official government and industry leader guidelines as well as communicate with your management team and staff to ensure that your policies are comprehensive and inclusive.

Coping With Cleaning Supply Shortages

Increased cleaning and sanitizing of gym equipment and general areas means the increased need for sanitation supplies which are already in high demand. 

IHRSA (International Health, Racquet & Sportsclub Association) released a complete guide for fitness club reopening including what to do about cleaning supply shortages.

When the usual suppliers are out of hand sanitizer, wipes, disinfectant cleaners, paper products, etc. you can look to sources off the beaten path (like unexpected places to find cleaning products).

As for sanitizers, you may substitute with any products that have at least 60% alcohol or make your own batch using either ethyl alcohol or isopropyl or rubbing alcohol as the main ingredient.

However, handwashing continues to be the most important thing patrons and staff can do to prevent the spread of the Coronavirus. 

Also, keep in mind that the healthcare industry relies on PPE or Personal Protective Equipment (like hospital-grade face masks and respirators) to protect the health of their medical professionals so they can continue to care for the sick and save lives. 

Stockpiling such PPE may potentially deprive hospitals of critical supplies. It is highly encouraged that you forgo excessive purchases of those critical items medical staff needs.

With interruptions in the supply chain and increased demand for PPE and sanitation supplies, we will need to get scrappy and creative for the time being.

Gym Cleaning and Sanitation Services

Reopening your gym or fitness center with confidence means having a comprehensive and updated standard operating procedure as well as a thoroughly cleaned facility. 

Professional gym cleaning services using the best disinfectant products in the industry gives your staff and your guests the reassurance they need to ease back into daily operations. 

The longer a business has been closed, the more necessary it is to have a complete and thorough cleaning dine. SERVPRO of Richardson is on call to do a total commercial cleaning of your facility in preparation for welcoming back your members and staff to the world of health and fitness. 

What We Offer:

  • A trusted name in the Dallas area with 34 years of superior cleaning and sanitation services in Richardson, TX. 
  • 24/7 service for emergencies (confirmed case of Coronavirus on-site) or overnight scheduling to work around your long operating hours.
  • SERVPRO is the most recognized biohazard cleanup and restoration company in the country. Our IICRC trained technicians and industrial disinfectants are trusted by international airports and federal agencies to prepare their facilities for safe and secure use. We have effective disinfecting services for any sized facility and for any kind of situation. (Including expertise with school coronavirus cleaning and nursing home coronavirus cleaning.)
  • Our uncompromising safety and hygiene standards include protecting our MVPs: our technicians. We insist that our professional staff has the proper PPE when working on site. Other cleaning companies may quote less, but chances are they do this by cutting back on PPE. For SERVPRO of Richardson, it’s always safety first!
  • Professional bioremediation services to completely clean, disinfect, and sanitize the property with CDC-recommended & EPA-registered disinfectants on all porous and non-porous surfaces, such as walls up to 8 feet. 
  • Hand-wipe all moisture-sensitive surfaces with a disinfectant-wet towelette. 
  • Receive a certification of your property’s cleanup as completed by SERVPRO. 
  • Social media announcement from us announcing your gym has been cleaned and is ready to re-open.
  • Facility refresh services include:
    • Carpet cleaning
    • Upholstery cleaning
    • Air duct cleaning with new a/c filters
    • HEPA air scrubbing

Returning customers and new customers alike are probably beyond eager to get to the gym and get back in shape. We’re here to help get your facility ready for your staff and fitness enthusiasts with confidence.

Call us with any questions about your facility’s sanitation needs, cleaning products, or about getting a thorough cleaning done to streamline your reopening plan. 

Call us at (972) 690-1414 or fill out our quick and easy contact form anytime!

Does My Building Need Commercial Duct Cleaning?

8/12/2019 (Permalink)

Commercial duct cleaning is offered by SERVPRO of Richardson for any property in DFW.

Commercial Duct Cleaning in Dallas, Fort Worth

If you look up right now and find a duct, do you see dust surrounding it?

If it’s been a while since your last duct cleaning, the good news is that commercial air duct cleaning is a simple process, and getting it scheduled and done will most likely be an easy task.  

As a commercial building owner or manager, you’ve got a lot on your plate regarding regular building maintenance.  You’ve probably got a maintenance crew or two that handles various tasks such as taking care of the parking lot, landscaping, and cleaning within the public areas of the building.  The truth is, duct cleaning is often overlooked.

Consider the following reasons why most of our clients consider commercial air duct cleaning. 

Preventative: Air Duct Cleaning Maintenance

Preventative maintenance may help improve the air quality in the building for employees and visitors.  Air ducts that have not been cleaned in years can hold an accumulation of dust and debris, which can be circulated through the air whenever the air conditioner is running.  

You may need to consider air duct cleaning maintenance if:

  • You can see dust around your air vent opening. 
  • Your AC bills are getting higher (it may be a sign of a clogged duct making the AC work harder to cool your property). 
  • The air from the vent isn’t blowing as strongly as before.
  • Your workplaces are getting dusty more often.
  • Employees are experiencing increased symptoms like allergies. 

Not Sure if you Need Commercial Air Vent Cleaning?

If you need your commercial ductwork inspected, just contact us or give us a call now to schedule us to come out.  We’ll take a look inside your vents and can tell you if your ductwork is in need of cleaning. 

FDA Cleaning Inspections

A common reason that many properties, especially commercial manufacturing buildings, need their air ducts cleaned is to prepare for an inspection from the Food and Drug Administration.  We receive calls many of our manufacturing clients often to keep their commercial ductwork clean. We know how important inspections are, and we make sure to get the job done right. You can trust us, too, to help you pass your inspection. 

If you have an upcoming FDA inspection, give us a call and let us know what you need.  Along with commercial air duct cleaning, we can also clean your carpets and sanitize hard surfaces to food-grade clean. 

Mold in Air Ducts

There are, of course, also times when you need to have commercial air duct cleaning performed, such as when mold is present in the air ducts.  In cases with mold, commercial air vent cleaning is a must. 

If your building experiences high humidity, or if there is water leaking into one of the air ducts, mold can grow.  Mold spores can circulate through the building each time the AC system turns on and what started as an isolated problem can turn into a bigger project quickly.  

In Texas, it’s especially important to have your mold remediated as soon as you find it.  Texas Mold Law dictates that mold growth that is 25-contiguous square feet and above is regulated by the Texas Department of Licensing and Regulation, which means more paperwork, mandatory waiting periods, and more mold remediation professionals to coordinate with (read more details here). 

We have extensive experience in commercial mold remediation, and we’re also a licensed Texas Mold Remediation Contractor. 

If we find mold in your commercial ductwork, we’ll be able to help. 

Cleaning Air Ducts After a Fire

Another time when commercial ductwork becomes a must-do is when a property has experienced a fire.  After a fire, soot and smoke particles may settle in the air ducts and then blow around your building.  Soot may contain carcinogens, so it’s important that it be removed. 

When a fire occurs, smoke naturally moves to the cooler areas of the room it’s located in.  Most of the time, that is the HVAC and ductwork system. This is why it’s very common to see smoke and soot clogged ductwork after commercial fire damage.  When we prepare a property for fire damage cleanup, the air ducts is always one of the first places we inspect. 

Rodent Infestation in Air Ducts

Additionally, air ducts can become a prime environment for rodents, roaches, and other pests to nest.  Rodent debris can also be circulated throughout the building when the fan is turned on. These situations usually happen in buildings with high humidity and other pest-favorable conditions, but even every building can suffer from this problem.

How Often Should Commercial Ductwork Be Cleaned?

If it has been about five (5) years since the system was last cleaned, we recommend getting your commercial ductwork inspected.  A commercial cleaning expert will be able to tell you if your ductwork needs cleaning or is still good to go. 

Benefits of Duct Cleaning

Getting commercial air duct cleaning performed as preventative maintenance offers a number of benefits both for the building and for the people within. For starters, the air quality may be improved and cleaning lets you know your air ducts are absent of mold spores, dust, and other small bits of debris.

Removing dust and debris also helps to improve the life of your building’s HVAC system, which can otherwise suffer in performance if dust and debris are allowed to build up over time.  The components will last longer and work better as well, consuming less energy because the motor and the fan will not need to work as hard to efficiently distribute the air.

Why You Need a Professional Commercial Air Vent Cleaning Service

Commercial air duct cleaning requires specialized tools to properly gather all the debris in your ducts without causing the ductwork any harm.  Experienced air vent cleaning professionals will also know how to handle different types of commercial ductwork and will know how to prevent contaminating other areas of your property while the ductwork is being cleaned.  

Commercial Air Duct Cleaning Process

To properly perform commercial air duct cleaning, professionals arrive with a duct cleaning machine—typically a truck-mounted vacuum for small commercial buildings or portable equipment for large commercial buildings.  The equipment is designed so that the brush and suction can reach the entire duct.

The equipment also typically comes with a camera that is snaked into the duct so that the technicians can verify that the duct has been successfully cleaned.  Professionals have been trained so that none of the ductwork is damaged during the cleaning. Afterward, if the technicians deem it necessary, a sealant can also be sprayed into the ductwork to prevent future dust buildup.

Depending on the complexity of your property, this work can take anywhere from a few hours to multiple days.  

For your convenience, we offer after-hours and overnight commercial air duct cleaning to help you keep business interruption to a minimum. 

How Much Does Commercial Air Duct Cleaning Cost?

A professional commercial air duct cleaning service will need to send a technician to your commercial building in order to provide an estimate.  The estimate will be based on the size of the building and the scope of the work to be performed. 

Take the time to ask questions and voice any concerns you may have so that you are fully aware of the process and how long it will take.

We Provide Commercial Duct Cleaning Services Near You

SERVPRO of Richardson is available to anyone in North Texas, and we are always happy to provide a free estimate.  Contact or call us today!

Hospital Affected by Water Damage in Dallas

1/9/2019 (Permalink)

SERVPRO Workers Repairing Floor SERVPRO Richardson is a leader in Texas disaster restoration. We've restored thousands of properties since 1986.

24-hour Emergency Response

When there is water damage in DFW, we are ready to respond 24 hours a day.  The last place that we like hearing about having water damage is a hospital.  When we received a call about a flooded hospital with an emergency water damage in Dallas, we knew we needed to work as fast as possible.

Hospitals cannot be shut down.  When they have an emergency, we’ll help them no matter what time of day it is.  For this hospital, their water damage happened in the middle of the night.

Within 30 minutes of their phone call, a team of our Dallas restoration managers were on site inspecting the water damage.  Minutes later, our water remediation technicians arrived and began to execute the managers' water damage restoration plan.

Multistory Water Damage Inspection

The water damage this hospital experienced happened across a portion of two different floors.  When a pipe burst on the upper floor, it flooded the hallways and rooms. The water also found its way down to the floor directly underneath it by escaping through the ceiling.  Our restoration managers were you able to find exactly where the water traveled to by using thermal imaging cameras.

After our technicians extracted all of the water from the flooring, walls, and ceiling, it was time to set up a drying plan.  We needed a drying plan that achieved our goal to open the hospital rooms for patient care as quickly as possible.

Water Classification and Category

There are three different water classifications and categories that we use in the restoration industry.  Classifying water helps us determine the safest way to handle the damage.

For this hospital, we were lucky to find that the water was Category 1 which meant it was clean. Clean water can be removed quickly because the areas do not have to be sanitized.  Learn more about water classification by reading our article Classification of Water and Water Category.

Water Extraction

It took just a few hours for our technicians to extract all of the water from the flooded hospital floors.  Although the water was Category 1, our technicians still sanitized every area the water touched due to the nature of this environment needing to be as sanitary as possible.

Proving Sanitation with TPA Testing

It's never enough to apply a sanitizer onto an area and hope that it does its job correctly.  Chemicals need a specific dwell time to work effectively. It’s important for us to know that the job was done properly, especially in an environment where patient safety is the main concern.

Our office uses TPA testing to make sure that our sanitation efforts have worked.  TPA stands for adenosine triphosphate. We test TPA levels on surfaces to scientifically validate the results of our cleaning.

Our cleaning technicians tested all the areas that we sanitized by using TPA reader.  Any areas that scored higher than a zero for TPA were immediately cleaned again. It was only when areas tested zero that anyone was allowed back into that area.  

A zero score on a TPA test means it is food-grade safe.  This means that the area is clean enough to eat from without the risk of biological hazard.

Dehumidification and a Commercial Desiccant

When we are drying a structure after water damage, we make sure everything is dried properly.  A correctly dried structure helps avoid mold and permanent damage. In a small water damage, a few professional dehumidifiers is usually enough to correctly dry the structure.  In a large loss like this hopsital, the use of a commercial desiccant is needed.

A desiccant is a very large and specialized dehumidifier that is a specially made for large areas. Our office temporarily installed a desiccant to dry the structure’s vast air space.  

Water Damaged Paper Health Records

When the water damage occurred, a significant amount of water found its way into one of the hospitals records room.  In a matter of just minutes, thousands of patient files were wet. Due to the sensitive nature of these files and healthcare privacy laws, this paperwork needed to be saved.

There are many water restoration companies in DFW, but few have the capability to save damaged paperwork.  We knew from other water damages in schools and libraries how to respond to the hospital’s need to salvage important paperwork.  We also knew we had to act quickly to save the paperwork’s integrity. Before the paper is permanently damaged we brought a refrigerated truck and loaded sealed boxes of sensitive paperwork into it.  Inside the truck, the boxes of papers were quickly frozen. Once the truck was loaded, it immediately left to the SERVPRO sublimation chamber where the documents underwent restoration services.

Saving Water Damaged Paper with Sublimation

The SERVPRO sublimation chamber is state-of-the-art equipment created to save water-damaged paperwork.

The first step is to freeze the paperwork as quickly as possible.  The freezing stops the paper from falling apart. The paperwork needs to stay frozen until the sublimation process can begin.  This is why we immediately freeze paperwork and keep it a frozen state as it travels to our chamber.

Sublimation is the process where water goes from a frozen state directly to air.  Usually, the stages of water mean that it will go from frozen to liquid to air. Sublimation skips the liquid part which makes it possible for water damaged paper to be saved.  The paper goes directly from a frozen state to dry.

Sublimation is a very sophisticated process that very few disaster restoration companies in the nation can accomplish.  With the use of the SERVPRO sublimation chamber, this hospital was able to save all its patient paperwork.

After the sublimation was done, the documentation was once again loaded onto a truck and delivered back to the hospital.

Commercial Property Insurance

Our office administrators were able to contact the hospital's insurance company within just a few minutes of their water damage happening.  We were able to establish the hospital’s claim and get their entire project approved within a few hours.

There are many water removal companies in DFW.  Our franchise has over 30 years of water restoration in Dallas.  We’ve restored thousands of properties, and we work with all insurance companies to handle commercial water removal in Dallas Fort Worth.  Trust us to help you. When properties need water damage repair in Dallas, we’re their first call. Our franchise has the expertise to work with insurance adjusters and make sure that water damage claims are processed correctly and quickly.  We are one of the few full-service water damage repair companies available. We can help from start to end -- from emergency water removal to construction. If any commercial mold remediation is needed, we’re licensed for that, too.

Leader in Water Damage Restoration in Dallas

SERVPRO of Richardson is a trusted fire and water damage restoration company in Dallas, TX.  We have the expertise and experience to properly restore all properties needing water mitigation in Dallas Fort Worth.  We have performed residential and commercial restoration in Dallas, Fort Worth, Lewisville, Garland, McKinney, Waxahachie, and Plano, TX.  Our SERVPRO in Dallas franchise also has a Texas Mold Remediation Contractor License.  We offer free mold inspections in Dallas and all North Texas.  You can trust us to handle all your residential and commercial restoration and cleaning service needs.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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We are locally owned and operated.  Learn more about us

“Like it never even happened.” only happens here.

How to Find Mold in Commercial Properties

1/9/2019 (Permalink)

Black Mold SERVPRO Richardson specializes in commercial mold cleanup in Dallas Fort Worth.

Commercial Mold Cleanup in Dallas Fort Worth

Commercial properties usually have a lot more space than the average property to grow mold. The size of a commercial property alone makes mold remediation inspection an important undertaking.  When mold is found in a commercial property, it should be remediated as quickly as possible to prevent the issue from growing.

Our franchise is a licensed Texas Mold Remediation Contractor, and we have helped many businesses and commercial property owners properly remediate the mold on their properties.

To prevent mold from becoming an issue, we recommend inspecting your property for mold at least once a quarter.  These are the most likely places for mold growth in a commercial property.

Mold in Bathrooms

Bathrooms are a good place to look because there are so many places that water flows through them.  Look behind sinks, especially if they are in close to the cabinet, and behind and around every toilet.  If you see any pipes leaking, call a plumber and get it taken care of immediately.

Mold in Kitchens or Kitchenettes

Many businesses have small kitchens for their staff to use.  If you have a kitchen area, look for leaks wherever the sink is and around any cabinetry.  If you have a refrigerator or ice maker in this area, also inspect the area surrounding it.

Make sure to also look inside all of your cabinets.  There may be pipes running water behind the walls, and if there is a small leak behind it, you may not notice it until you see water spots on the drywall or cabinet.


Many industrial settings have multiple sinks around their property.  Look for leaks around every sink you have on your property.

Break Areas

Break areas are popular places for mold growth due to spills and leaking vending machines.  Look behind vending machines and see if there is excessive moisture behind it. If the machine is not operating correctly, there may be too much condensation that can then turn into a source of mold growth.

Mold Around Water Fountains

While not all commercial properties have water fountains, they are still widely used in public buildings such as schools and libraries.  Look for mold growth around every water fountain in your facility. Make sure to have absorbent mats to absorb any spilled water around these areas.  These mats should be cleaned and left to completely dry on a daily basis.n If you see the floor loosening or becoming a different color around your water fountain, this is a sign that water is being allowed to absorb into the floor.

Ice Makers

Look for water leaking from the ice maker on a regular basis.


Just like ice makers, freezers are common in many commercial properties, especially industrial kitchens.  Look for leaking water around your freezer. The smell of must means mold is likely already growing. 

Mold in Laundry Areas

There tends to be some water spillage every day in a laundry area, and this water should be cleaned up quickly.  Another aspect to look out for is a leak from the many pipes that carry water. If your laundry machines are close to the wall, make the effort to look behind them on a regular basis to ensure that there is no mold growth or moisture.

Mold in Showers

Some industrial properties have showers, but they are mostly placed in areas like gyms or places that host sporting activities.  Communal gyms are a very popular place for mold because moisture is almost constantly introduced into the area. Showers also tend to not be regularly cleaned.  If you are charged with the upkeep of a shower, make sure that there is a way to remove the moisture from the air as it's introduced into the environment.


Windows that are not sealed properly let precipitation into a building after a storm or even on a regular morning with dew in the air.  A convenient time to check for moisture is after a storm. Look at your windows and ensure that no water has been able to break the moisture barrier.  If you see any water, repair the moisture barrier quickly.


Doors have the same situation that windows do in case of storms.  Check your moisture barriers around your doors, especially on the bottom, to make sure that water stays out.

Loading Areas or Garage Doors

Because loading areas have a lot of interaction with the outdoors and typically have vehicles coming in and out, it's important to make sure that these areas remain dry.  Not only is this a matter of personnel safety, but the water that is allowed to stay indoors will eventually become a problem.

Mold in Previous Sites of Water Damage

Previous sites of water damage are also places where we ask to inspect when we are looking for mold.  The reason for this is that those places have seen higher-than-average moisture content for a period of time.  If the water damage remediation in that area was not done correctly, moisture was left behind and likely caused mold growth.

We recommend only hiring reputable water damage restoration companies to handle your water damage.  Always ask to see the drying logs from the company you have hired to make sure that they dried your property correctly.

Mold in Air Ducts and around HVAC Systems

The areas around AC units are usually places with problems.  If your unit is placed on the roof of your commercial building, make sure that the unit is inspected and working properly so no water pooling occurs.  If you also notice moisture in your HVAC system, this is a sign that there is likely something blocking the air duct. In this case, we recommend you schedule an air duct cleaning.  

Mold in Water Heaters

Water heaters tend to be enclosed in dark spaces, which create a perfect environment for mold.  If your water heater is enclosed, make sure to expect it regularly to see if any water is leaking.  If you see any leak, no matter how small, make sure it’s taken care of.

Many water damages in DFW are caused by water heater failure.  In a matter of just a few hours, entire homes have been flooded.  Be sure to upkeep with your water heater maintenance. If you do have a water heater leak and need water cleanup in Dallas Fort Worth, we are available 24 hours a day. 

Mold Inspection in Dallas Fort Worth

If you are interested in a professional mold inspection, give us a call anytime.  We are happy to visit your property and inspect it for mold growth.

Mold inspections and estimates are always free and available to all businesses in North Texas.  Give us a call today.

Commercial Mold Remediation

If you find mold during one of your routine inspections or we find mold during our inspection, we can help.  We have helped restore thousands of properties since we began servicing Dallas-Fort Worth in 1986. We are a licensed contractor for the state of Texas, and we have the experience you need remediate your mold quickly safely and legally.

Unfortunately, many commercial properties only find mold when it has grown past the 25 contiguous feet the state of Texas allows before it becomes mandatory for the mold remediation to be filed with the state.  

We understand that businesses interruption is expensive, and any mold remediation project that occurs on your property has to happen quickly and correctly.  We routinely work with other businesses to remediate their mold problems after hours. This either minimizes business disruption or eliminates it completely.  Give us a call to talk about how we can best serve your business to keep your employees safe and your business disruption at a minimum.

Mold Removal Companies in Dallas

There are many mold removal companies in Dallas to choose from.  Many of them are specialized and cannot also offer water damage cleanup services even though they are usually the cause of mold growth.  We are proud to be one of the SERVPRO Dallas franchises that offer both in-house mold remediation and water damage repair in Dallas Fort Worth.  Our ability to be a full-service mold remediation company is what makes us a leader in Dallas restoration.

Black Mold Removal in Dallas

Black mold remediation requires the same process of any other kind of mold remediation.  We often receive calls about black mold in Dallas Fort Worth. It’s understandable why black mold is a major concern.  There have been many news articles talking about the toxicity of black mold like stachybotrys chartarum. There are many types of mold.  Rest assured that our franchise is a licensed Texas Mold Remediation contractor, and we have experience removing black mold from all properties.

Trusted Leader in Mold Remediation in Dallas, TX

SERVPRO Richardson is a trusted leader in mold removal and water mitigation in Dallas.  We are an expert water restoration company, and we have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential services and commercial restoration in Dallas, Fort Worth, Lewisville, Ennis, Garland, McKinney, Waxahachie, and Plano, TX.  We have a Texas Mold Remediation Contractor License and offer free mold inspections in Dallas and all DFW.

If your property requires mold clean up in Dallas Fort Worth, give us a call.  You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We're a locally owned and operated business.  Learn more about us.

“Like it never even happened,” only happens here.

Fire Damage Restoration: Dallas Apartments

1/8/2019 (Permalink)

Fire Damage in Home SERVPRO Richardson is a trusted leader in fire damage restoration in Dallas, TX. We have serviced Dallas Fort Worth since 1986.

Fire Restoration in Dallas

When a Dallas apartment fire happens, many units are usually affected.  While the apartment that originally caught fire will have the most fire damage, surrounding apartments will also need clean up.  For example, the apartments on either side of the originally affected apartment will usually have damaged adjoining walls. They will also have significant smoke damage.  Other surrounding apartments, even if they are three or four units away, may also need smoke damage restoration. Some apartments fire are bad enough to affect the roof of multiple units.  

SERVPRO of Richardson regularly responds to Fort Worth and Dallas fire damage in apartment complexes.  We’ve handled every size of fire damage from a small, smoke only stove fire, to a large fire that started and spread to dozens of units. 

Apartment Renter Considerations

Renter’s Insurance and Fire Remediation

When you sign your lease agreement, you may or may not have to get renter’s insurance.  Renter's insurance isn't legally mandatory, but some apartment complexes still require you to get it in case of an emergency.  If there is fire damage in your apartment complex, your renter's insurance can cover the cost of fire damage cleanup for everything inside of your unit.

Our franchise is a leader in Dallas restoration.  We have worked with many insurance companies to handle renter's insurance claims during disaster restoration situations.  You will be assigned an administrator from our office who will be tasked with working with your insurance adjuster to make sure that your claim is handled appropriately.  Because the apartment complex usually takes care of the unit itself, you as a renter will usually only be concerned with cleaning the smoke damage from your contents and clothing.

When to Call A Fire and Water Damage Restoration Company

As soon as you realize there is fire damage to your apartment unit, give us a call.  We are available 24 hours a day, every day of the year.

Your apartment complex nor your insurance company can tell you which fire damage restoration company to use.  It is solely your choice.

By law, no one can tell you who to use or punish you if you choose a different company other than the one they might recommend.

When you call us, we will go to your unit and inspect the type of fire damage your contents have sustained.  We will create an inventory of every item in your apartment and report it to your insurance company as either salvageable or unsalvageable.  We will also let your insurance adjuster what fire damage restoration services you need.

Salvageable Items

Salvageable items are those that can be cleaned and completely restored back to how they were before the fire.  These items are packed up and taken to our cleaning facilities where they are sanitized and deodorized of all smoke particles.  The items are then either stored until your apartment has been cleaned and you move back in, or they can be moved to wherever you are living.

Unsalvageable Items

Unsalvageable items are those that have been destroyed by the fire.  They cannot be cleaned and saved.  With these items, we take inventory and report them to your insurance company.  Your insurance adjuster will receive a list of all of the items that were permanently damaged in the fire along with a suggested price for a replacement.  Ultimately, it is up to your insurance adjuster to decide how to replace these items for you.

Sometimes items may be burnt beyond recognition and may not be replaced as it is impossible to tell what they once were.  For this reason, we strongly recommend you have a home inventory of your items before any disaster occurs.  A home inventory will provide proof of your items to your insurance adjuster.  

How to Get Smoke Damage Out of Clothes

It's understandable that one of the first things that someone needs after fire damage is clothing.  Regular washing machines do not take the fire smoke odor out of clothes.  In fact, some clothing can be permanently damaged when they are put into a regular washing machine after a fire smoke damage.

It's best to trust professional textile cleaners to wash your fire and smoke damaged clothes.  One of the first things that our office will do when we arrive is pack up your entire wardrobe.  In a matter of fewer than two days, we can wash and remove fire smoke odor from 100 pounds of your clothing and return it to you immediately.  We know you need a wardrobe to live from while the rest of your unit is being restored, and we are dedicated to providing you with one.

We are one of the few Texas disaster restoration businesses that are certified by the Esporta Wash System. This makes us uniquely qualified to sanitize and remove smoke odor from all types of clothing and textiles, including blankets, shoes, stuffed animals, and much else.

It's important to understand that taking fire smoke and soot affected items to a traditional dry cleaner may not get your items clean.  

Our Esporta Wash System uses natural detergents to clean your items with water using the science behind hydraulic pressure.  The result is a sanitized item with a near neutral pH that is safe and comfortable to wear again. Our office has one of the highest rates of clothing fire smoke odor restoration with over 85% success rate.  To learn more about our cleaning process, please read our article.

Moving Services

In order for the apartment unit to be cleaned, everything that is inside of it usually has to be taken out.  All of your items will be packed and moved to our cleaning facility where they will have all smoke and soot cleaned away and deodorized.  Your items can either be stored in our long-term storage facility or they can be dropped off at your new living quarters.

Temporary and Long-Term Storage

SERVPRO Richardson has its own storage for our customers.  We have the capability to store items of all sizes for a short-term or long-term period.  What our customers need items back, we simply move them to their new living location.

Commercial Fire Damage Restoration

Business disruption is extremely expensive, and we understand that you need to get your apartment units cleaned and running again.  Our goal is to make sure that all of your units are clean and safe again for your renters so they can move back in.

While your renters will each have their own and renter’s insurance company handling their portion of their claims, we will also work with you and your insurance company to make sure that your claim is approved and all of your units are clean and reconstructed as soon as possible.

Commercial Property Insurance

We work with all insurance companies and adjusters.  We have processed thousands of insurance claims over our 30 years of experience, and we know exactly how to process apartment complex fire damages.  As soon as you call your insurance company and get your claim number, give our office a call so that our administrators can get in contact with your insurance adjuster to start processing your claim immediately.

By law, your insurance company cannot tell you which fire damage restoration company to use.  It is your choice. When you choose to work with SERVPRO Richardson as your fire damage restoration company, trust that you have one of the most experienced and trusted leaders and fire damage restoration working for you.

Emergency Roof Tarping

One of the first things that you are responsible for as an apartment complex owner is to install temporary protective measures to prevent secondary damage.  Emergency fire damage services such as roof tarping and board-ups are exactly this.  Secondary damage is any damage that happens after the fire that could have been prevented if emergency measures were taken.  If your insurance company finds that you did not take proper care of your property after fire damage, it has the ability to deny your claim.  This is why emergency services are so important after fire damage.

When a roof is damaged during a fire, it has to be covered with weatherproof tarping.  Our technicians will install the temporary tarp to make sure that precipitation does not enter the unit and cause secondary damage such as water damage or mold growth.

After the temporary roof tarping is installed, we will take roof measurements and turn in an estimate to your insurance company so that we can have a permanent roof replacement.

Emergency Board up

Just like emergency roof tarping, fire damage will also likely need emergency board up services.  This is when we install boards on damaged doors, windows, and outer walls.  This is important to prevent weather from coming inside of the building and causing secondary damage.  It also tells possible thieves that the property is being taken care of.  It's an unfortunate fact that theft often occurs when a fire damaged property is not boarded up.

If weather conditions prevent us from safely boarding up or tarping your apartment complex, we will hire a live security guard to stand watch for 24 hours a day until our technicians can safely work.

Apartment Fire Damage Cleanup

It is very likely that your renters' contents will all have to be removed from the unit for us to be able to properly clean it.  We will work with your renter directly and their renter's insurance company to pay for the moving and cleaning of their items to our cleaning facility.  Even though your renters may all have different renters insurance companies, our office will handle all of them individually.

We will remove the contents from all apartments as fast as possible so that we can get the cleanup of your units started quickly.

There are different types of smoke and soot depending on what items were burned during the fire.  Every type of smoke needs a different type of cleaning method.  Our technicians are experienced and will identify the type of smoke and clean it properly.  If the apartment units have carpeting, we will perform carpet restoration services at this time as well.

If any part of the unit is permanently damaged, our technicians will demolition that portion of the unit and prepare it for reconstruction.

Fire Smoke Odor Removal

Smoke damage restoration is necessary.  You know your apartment is cleaned of all smoke and soot when you were able to walk in and not recognize that there was ever a fire inside.  Fire smoke odor removal and deodorization after fire damage are important, and the most important reason is the health of the occupant.

Our office uses HEPA vacuum filtration to make sure that all smoke particles are removed from the air.  Along with fire damage cleanup, we may also use other deodorant removal techniques such as fogging and ozone to ensure that all fire smoke odor is removed.


Once the apartment unit has been thoroughly cleaned and deodorized, it is time for the apartment to be put back together.  Any part of the unit that was permanently burned will now be replaced by a reconstruction team.  The result is an apartment that looked the same as it was before the fire occurred.

Leader in Fire Restoration: Dallas, TX

SERVPRO of Richardson is a trusted leader in the fire damage Dallas industry.  We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years.  We know how to properly clean and restore all properties, and we have performed residential and commercial restoration in Dallas, Lewisville, Frisco, Garland, McKinney, Allen, Ennis, and Plano, TX.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections in all DFW.  You can trust us to handle all your residential and commercial restoration and cleaning services.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

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We are a family owned and operated business. Learn more about us.

“Like it never even happened.” only happens here.

Commercial Mold Cleanup Dallas, TX

1/7/2019 (Permalink)

Commercial Mold Cleanup Worker in Protective Gear SERVPRO of Richardson has been a trusted leader in Texas disaster restoration since 1986. We have restored thousands of homes and businesses.

Mold can be disruptive to a business.  If you find mold on your commercial property, it’s important to get it remediated quickly to avoid disrupting your business any further.  The longer mold is allowed to fester, the more the mold will grow and cause damage to your building.

The best time to remediate mold is as soon as you find it.  If mold grows larger than 25 square contiguous square feet, then Texas state mold protocol becomes mandated.  The time for mold that has to be cleared by the state is longer, which causes a bigger disruption to business operations.

Businesses that need mold remediation have important factors to consider when choosing a mold remediation company.  

24 Hour Mold Remediation

Business disruption is expensive and has to be minimized as much as possible.  We understand how important it is for the disruption of the mold remediation project to either be minimized or eliminated altogether.  We have successfully completed many commercial mold remediation projects by simply scheduling our work after business hours.

Our offices are open 24 hours a day.  This gives our franchise the unique ability to schedule mold remediation at any time that is convenient to your business.  In past projects, we have scheduled mold cleanup:

  • After business hours (after 5 P.M.)
  • Overnight
  • During weekends
  • During popular holidays when employees are away from the building

We’re willing to work with you to find the best time for your mold remediation project.  

If your business is a 24 hour operation like us, we will work to find ways to minimize the interruption of the mold clean up as much as possible.  We can usually accomplish this by using mold containment.

Containment for Mold

Containment means we will isolate the mold affected area so the spores will not be allowed to spread to other areas of your property.  This is especially important if your employees begin to experience mold symptoms or you have customers that need to enter your property.

Our mold technicians will set up floor to ceiling containment and run HEPA air scrubbers if needed.  

Containment can be set up immediately; we do not have to wait for Texas state approval.  While we are happy to set up containment to help prevent mold growth, it is only a temporary solution as we make arrangements and get state approval for complete mold remediation.

Texas Mold Laws

Texas has mold laws that begin when mold has grown over 25 contiguous square feet.  Mold that is smaller than that still needs to be remediated, but it does not have to be filed with Texas.  

If your mold is over 25 contiguous feet, then it mold falls under Texas Mold Assessment And Remediation Rules (TMARR).

TMARR requires a Texas Licensed Mold Assessor to write a Mold Protocol.  Since we are a mold contractor, we cannot legally choose an assessor for you.  For a list of licensed mold assessment companies in Texas, please see the Texas Department of Licensing & Regulation

After you’ve received a mold protocol from a mold assessor, a Texas Licensed Mold Contractor (us) will file a Work Plan with the State of Texas.  Once the Work Plan is filed, mold law mandates that we wait at least five (5) business days before starting your mold remediation. Our company will work with you to schedule your mold remediation as soon as the mandatory waiting period is over.

When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.

The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents that the mold cleanup was done successfully.  Keep this document as part of your permanent records. It may come in handy if you should sell your property or have questions about the mold remediation from your insurance provider.

Mold Damage

Mold grows on surfaces of moist objects.  If left to grow long enough, the mold will eventually damage the object it has been resting on.  We have seen mold eat into wood, drywall, carpet, clothing, and even rubber and leather shoes.

The longer mold is allowed to fester, the more it has a chance of growing.  Mold is a spore that is very small and light. When there is air movement near the mold, the spore will float into the air.  When the airborne spore lands, it will have a chance to attach itself to a new surface and continue growing. The problem here is obvious -- the more mold there is, the higher the chance there is for spores to go airborne and infest another area of your property.  This is why it’s so important to control mold growth as soon as it is found.

Mold Inspection

Our franchise has a Mold Remediation Contractor license with the state of Texas, and we offer no cost mold inspections to all properties in Dallas Fort Worth.  If you are not sure whether you have mold or not, that’s okay. Give us a call to schedule your mold inspection, and we will be able to help.

You can also inspect your property for mold yourself.  Follow our mold inspection recommendations.

Look for mold in the places most likely to have moisture.  This includes:

  • Kitchens.  Inspect for mold around sinks, behind the dishwasher, and behind any refrigerators, ice makers, and coolers.
  • Break rooms.  Look for mold behind vending machines with a cooling component and behind water fountains.
  • Bathrooms.  Look for mold under sinks and around toilets.
  • Laundry area.  Look around every machine that uses water.
  • Around water heaters.  If your water heater(s) are in an enclosed space, keep a closer eye on them.  Enclosed, dark spaces that have any moisture introduced in them will create an excellent environment for mold growth.
  • Around air conditioning units if they are placed on the building’s roof
  • Around windows.  Look to see if the window’s moisture barriers are still intact.  If you see any moisture inside the building, dry the area and fix the window’s barriers.
  • Around doors.  Look after a rainstorm to see if any water has permeated.
  • Any other part of your property that previously experienced water damage.

Other Commercial Services

If your commercial property requires other services, we are prepared to help.  Our other commercial services include:

Commercial Mold Remediation: Dallas, TX

SERVPRO of Richardson is a trusted leader in the Texas disaster restoration industry and has the expertise to handle mold remediation in Dallas and all of North Texas.  We are based out of Dallas, TX, and we have helped clean up homes and businesses in our hometown for over 30 years. We have performed residential and commercial restoration in Dallas, Garland, Denton, Grapevine, Ennis, Waxahachie, and other North Texas communities.  We have a Texas Mold Remediation Contractor License and offer free mold inspections in all DFW. You can trust us to handle your commercial restoration and cleaning mold needs.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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We are locally owned and operated.  Learn more about us

“Like it never even happened,” only happens here.

SERVPRO Emergency Ready Profile for Businesses

1/17/2018 (Permalink)

SERVPRO Team at Desk Ready to Handle Emergency Calls We have helped businesses in Dallas Fort Worth recover from storm surges, water damages, fire damages, and storm related events.

SERVPRO Emergency Ready Profile for Businesses

50% of businesses don’t reopen after a disaster.  The reason is often preventable -- many of these businesses didn’t have a plan in place for restoration and reopening.  This doesn’t have to happen to you.

Pre planning for any disaster can save valuable time and help you know what your plan of action is before anything has even happened.  We have helped businesses in Dallas Fort Worth recover from storm surges, water damages, fire damages, and storm related events such as hail damage, wind damage, and even lightning strikes.  We have a 24 hour emergency line to make sure our response is always immediate.

Knowing you are “Ready for whatever happens” will build trust with your clients and employees.  They will know that although your business was momentarily affected, they won’t have to be. You can reassure them that their employment is safe and everyone will be ready to get back to work in a short period of time.

We work quickly for you because we know business interruptions are expensive.  We understand your property has to be remediated quickly and correctly by a professional cleaning company.  

The SERVPRO Emergency Ready Profile (ERP) reduces business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation. Being ready will help minimize how water damage and fire damage affect your business and how quickly you can get back to making a profit.

The SERVPRO Emergency READY Profile Provides:

A no cost assessment of your facility.

There is no need to allocate funds to critical pre planning.  Simply give us a call, and we will record vital data about your property that will help us pre plan remediation procedures in case of an emergency.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

A Profile Document takes little time to complete and will not take you away from current projects.  This small time investment will save a lot of time later, if ever needed. If you don’t have time to gather the information to complete this document yourself, just give us a call.  We’ll be glad to do the work for you, free of charge.

A guide to help you get back into your building following a disaster.

A guide can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes us, SERVPRO of Richardson, as your disaster restoration provider.

SERVPRO of Richardson is recognized as a leader in the restoration industry.  We have over 30 years of experience serving all of Dallas Fort Worth.

When you call us, our mitigation teams are immediately activated.  A commercial mitigation manager will head to your commercial property immediately with a team of technicians behind them.  Our manager will assess the situation and begin putting your ERP into action. Our technicians are often on site cleaning and remediating your property in as little as two hours after your call.

Don’t let other disaster restoration companies keep you waiting.  Ask for an arrival time when the company’s crews will physically be on site with equipment and ready work.  Some companies in DFW tell potential customers they are on their way and show up with empty trucks as they stall for time.  Don’t allow this to happen to you. Time is precious. If the company you’ve called doesn’t make good on its promise to start work, call someone that is ready to handle the job.  

Identification of the line of command for authorizing work to begin.

Knowing the chain of command saves everyone time.  It makes sure we contact the right person to get work authorized and keep the restoration process progressing.  

Provides facility details such as shut off valve locations, priority areas, and priority contact information.

Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency.  Many times, the severity of a water damage can be reduced simply by knowing how to cut off the water to the building.

If your business is ready to start your SERVPRO Emergency READY Plan, give us a call.  We will visit your business and complete the plan on your behalf. In the end, you’ll have both a digital and paper copy of your company’s plan.  

If you prefer, you can fill out a READY Plan yourself by visiting SERVPRO’s Ready Plan Website.  Make sure to list SERVPRO of Richardson as your preferred franchise.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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“Like it never even happened,” only happens here.

Commercial Cleaning Services and Restoration

1/11/2018 (Permalink)

SERVPRO Trailer Our goal for our commercial clients is to get the cleanup done right quickly so they resume business operations ASAP.

“Can you handle the size of my job?”

We’ve responded to many different types of commercial property losses.  

  • High Rise buildings with over 40 flooded floors
  • Flooded warehouses with over 50,000 square affected
  • Businesses with fire damage
  • Restaurants with fire damages
  • Libraries with water and fire damage
  • Hotels with water damages
  • Gyms that need to be sanitized
  • Flooded studios with high end equipment
  • Hospitals with delicate medical equipment

Our goal for our commercial clients is to get the cleanup done right quickly so they resume business operations ASAP.  We have the correctly trained managers, technicians, and the best professional equipment to help.

Commercial Water Damage Restoration

When you call our business, we’ll be ready to help.  Even before we get off the phone with you, we’ve already contacted our team of managers and have dispatched them.  We have a 24 hour emergency line for just this reason.

We know that when a water damage spans into the tens of thousands of feet or involves a multi-story building, there is no time to waste.  

As the managers are on their way, our crews of technicians are behind them, no matter the time of day or night.  

When we say we’re on the way, that means we’re on the road driving towards you.  And when we arrive, we have technicians and equipment ready to work.

We know business interruption is expensive and stalling techniques are not acceptable.  We will never show up with empty trucks and stall the job.  

Commercial Water Damage Restoration Process

When we arrive, a manager will first determine the source of the loss and ensure that it’s taken care of. 

Meanwhile, our veteran technicians will assess the affected areas throughout the building and begin instructing crews to quickly extract the water and from where.  

As the crews perform water removal, our managers will begin to execute a drying plan.  

Drying large spaces will usually require a desiccant, which is a sophisticated machine that will be stationed outside of your building and run on its generator.  A desiccant will dehumidify your space using a system of vents that our technicians will install.

Every day, a manager will be on your property to ensure the drying process advances.  They will also make any necessary changes to equipment volumes and locations to meet drying goals.

Commercial Fire Damage Restoration

When a fire and smoke damage happens, the loss is almost always multifaceted.  Due to firefighting efforts and the release of a commercial fire alarm system, fire and water damages go hand in hand.

Fire Board Up Services

Our teams will first install emergency board up materials to prevent any precipitation from entering the building and deterring possible break ins.  It’s important for the public to know the building is being cared for and watched.

We will board up damaged doors, windows, and even portions of the building.  

If a board up isn’t immediately possible due to weather or another circumstance that makes the work unsafe for our technicians, we will hire a live 24 hour security guard to monitor your property.

Roof Restoration Services

If your commercial property’s roof has been damaged, we will install an emergency roof tarp.  The tarp will help weather and animals from entering the property and causing additional damage.  

While the roof tarp is being installed, we will also contact your insurance company and begin to process your claim for permanent roof replacement.

Water Damage Service

Due to firefighting efforts, the building will usually also have a water damage.  A water extraction team will extract all standing water and being drying the structure to help prevent mold growth.  

Smoke and Fire Cleanup

While your building is being dried, our smoke and fire cleanup crews will come in and begin the fire damage restoration process.  

Anything that has been permanently damaged will be removed.  This involves both structural elements of the building along with contents.  Items that must be thrown away will first be inventoried. This documentation will be sent to your insurance adjuster so they can determine replacement costs.  

The items that are salvageable will also be inventoried and transported back to our facilities.  We will clean, deodorized, and store them until they can be delivered.

When all debris has been cleared of your building, our technicians will perform smoke odor removal procedures, deodorization, and soot cleanup on every portion of your commercial property.  Many times, commercial air duct cleaning will also be needed.

Finally, a reconstruction crew will rebuild any portion of your building that was damaged.  

Commercial Mold Remediation

Mold works in one of two different ways in Texas to abide by Texas Mold Law.  

  • The Mold is Under 25 Contiguous Feet

Contiguous means the mold is touching.  Mold of this size requires no documentation to be filed with the State of Texas.  This means we can begin mold remediation services immediately.

  1. The Mold is Over 25 Contiguous Feet

This size of mold falls under Texas Mold Assessment And Remediation Rules (TMARR), which requires:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We cannot legally choose an assessor for you. Instead, we can give you a list of assessors for you to choose from.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the State of Texas.  Once the Work Plan is filed, we must legally wait at least five (5) business days before starting the job.
  • When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.
  • The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents the success of the mold cleanup.  Keep this document and give a copy to your insurance provider. You’ll also want to hold on to it for any future home buyer to prove you’ve taken care of your mold problem correctly.

No matter the size of your mold, rest assured that our business has handled the same type of mold problem you’re experiencing.  We have a Texas Mold Remediation Contractor license, and we are ready to help.

If you see or suspect mold in your commercial building, give us a call any time.  We provide free mold inspections and bids.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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“Like it never even happened,” only happens here.

How Much Is Commercial Fire Damage Restoration?

12/30/2017 (Permalink)

Commercial Building Fire Damage We are available 24 hours a day, every day of the year. We specialize in fire damage restoration. Photo credit: Adjusters International.

How Much Is Commercial Fire Damage Restoration?

In the aftermath of a fire damage to your business, a lot needs to be taken into consideration.  As a business owner or manager of a commercial property, you need to find a professional and experienced fire damage restoration company that can get to work immediately.  You don’t have unlimited time to make a decision.

We understand your goal is to properly rebuild your property while minimizing business interruption.  We have serviced businesses in North Texas for over 30 years, and we know exactly how to help.

Many fire damage restoration companies will offer you an estimate.  If this estimate is generic and not guaranteed--be careful. Often, low ball estimates result in significant additional costs are attached to your bid once they begin work.  This happens often with companies that can only handle a small portion of your overall fire damage and hire subcontractors with an added O&P to your bill.

SERVPRO of Richardson is a Full Service Contractor

When we’re asked for a fire damage bid, our team gets to work.  We inspect your property and take into account:

Fire board up services

After receiving a call, we will immediately dispatch to your property and perform emergency fire damage services.  These services are necessary to avoid secondary damage, unauthorized intrusion, and theft.

If the fire department was present, there will likely be a water damage on your property along with smoke and soot.  We will perform water removal services and board up windows, doors, and damaged walls.

Roof replacement

Emergency roof tarping is often needed.  To prevent weather intrusion, we will install a temporary roof tarp upon our arrival.  If you are filing an insurance claim, we will work with your insurance adjuster to process your claim and install a permanent roof.

24 hour live security guard surveillance (when needed)

If the weather does not allow our technicians to perform emergency services, we will hire a 24 hour live security guard to monitor your property.  The purpose of a security guard is to protect your property from theft.

Water damage restoration and fire damage restoration

While our emergency crews are performing emergency services, an experienced restoration project manager and reconstruction project manager will assess your property for damage.

  • Restoration Project Manager: this expert will outline what areas of your property need to be cleaned, deodorized, and if any contents have to be packed out.  Their bid will include everything we need to do to perform these services. Their estimate will include all emergency services performed.
  • Reconstruction Project Manager: this expert will detail all areas of your property that have been damaged and create a bid to rebuild them.

Smoke and fire odor removal

This is part of the restoration project manager’s duties.  They will determine the correct chemicals, techniques, and equipment to use.

Debris removal

Debris removal is one of the first things our technicians accomplish.  Debris is dangerous and is the main cause of most of the smoke scent. Whatever cannot be salvaged from your business will be inventoried and thrown away.  The inventory is given to your insurance adjuster so they may consider replacement costs.

Cleaning and restoration of contents and textiles

Items that can be salvaged will be packed up and moved to our cleaning facilities.  After the items are sanitized and deodorized of the fire and smoke damage, we can store them in our facility until you are ready to receive them.

Moving services and storage

Moving services and storage are part of our cleaning process.  All items we take are inventoried and reported to your insurance adjuster.


Our reconstruction team will rebuild any portion of your commercial property that was permanently damaged.  Our goal is to restore your property to pre fire condition.

Fire Cleanup Estimate

Our bid will be transparent and simple.  Since we’re a full service fire damage restoration company, rest assured that we’ll be your one call and done.  There are many advantages to using us as your full service contractor.

  • If you have any questions, you’ll be able to talk directly to the managers in charge of your project.  They will be directly responsible for your property’s well being and care, and they will be knowledgeable enough to answer your questions.
  • The stress and worry of coordinating multiple contractors won’t be a problem you’ll have to answer to.  We handle all the details.
  • The overall cost of your claim will be lower since so many of our services are produced in house.
  • Your insurance company will also only have to communicate with us to process your fire damage claim.  This can make the claims process much faster and efficient.

Filing A Fire Damage Insurance Claim

We work with all insurance companies on a daily basis -- it’s the cornerstone of our business.  

If you are filing a claim with your insurance company, we will provide your adjuster with a detailed estimate covering the full scope of the project.  The job file coordinator assigned especially to your project will be in contact with your adjuster every day. We work with a sense of urgency when asking for portions of your project to be approved and completed.  We also instill this sense of urgency to the insurance companies we work with and everyone in our staff.

24 Hour Emergency Dispatch

We are available 24 hours a day, every day of the year.  We specialize in fire damage restoration, and we’re ready to help right now.  Call us any time.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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“Like it never even happened,” only happens here.

Landlords: What to Do After a Dallas Apartment Fire

12/18/2017 (Permalink)

SERVPRO Team At Scene of Dallas Apartment After Fire SERVPRO of Richardson is a trusted leader in commercial fire damage restoration in Dallas Texas.

Landlords: What to Do After a Dallas Apartment Fire

A fire damage can be devastating.  When a Dallas apartment is on fire, there are many concerns to take into account.  The first is the safety of all occupants. Thankfully, we have great fire departments that help save lives every day.  After the firefighters are gone, there is even more to consider:

  • How many tenants are displaced?  Where will they go?
  • What will happen to the damaged apartments?  Can my tenants get their stuff back?
  • How will insurance cover this type of claim when there are multiple people involved?
  • How quickly can I get those apartments rebuilt so my tenants can move back in?
  • Who should I call to start helping me right now?

When there’s a fire in damage today, there is a lot of help that you can get quickly.  Fire remediation is a specialty industry that requires years of experience to get right.  Trust a company with a long history of experience and success to take care of you.

There are Many Companies for Fire Restoration, Dallas

Our market of Dallas Fort Worth has many fire damage restoration companies.  Many will go to you and offer their services even before the firefighters leave.  Even as you call your insurance company about your fire damage claim, you’ll still have to consider who you want working for you.  Ask yourself:

Do I want a full service fire damage restoration company that will be my one call? Or

Do I want to handle multiple fire restoration vendors myself?

For many of our customers, the answer is simple: they want one company they can trust to handle every aspect of their fire damage claim.  This is where we come in.

SERVPRO of Richardson has been a trusted leader in the restoration industry with over 30 years serving Dallas Fort Worth.  We are an experienced and full service commercial fire damage restoration company.

We understand the urgency to both get the job done quickly and correctly.  Downtime is costly for business, and we know how important it is to get back up and running ASAP.  Our managers and technicians are experienced fire damage restorers, and our office also offers reconstruction to rebuild your damaged apartments.

We have helped many property managers rebuild their apartment complexes after a fire damage.  We are the “one call” for our customers, and we can be yours, too.

Commercial Fire Damage Restoration Process

Emergency Fire Board Up Services

As soon as we’re called to your property, we will begin emergency fire board up services.  We will perform emergency roof tarping on damaged roofs and also cover damaged doors, walls, and windows.  Boarding up a property immediately helps weather from coming in and causing secondary damage. It also deters unauthorized access and theft.  

Apartment Fire Insurance / Renters Insurance

We can work with all your tenants and guide them towards filing a claim with their renter's insurance company.  Each tenant will be assigned a Job File Coordinator from our office who will connect with each renter’s insurance adjuster and begin their claim process.  Many times, it takes only hours for an insurance company to begin approval work in each apartment.

Within a few days, most renters will have all of their household items inventoried, packed, and moved to our cleaning and storage facilities.  Any debris inside their apartment is also thrown away.

Clearing the apartment quickly is always our goal.  We know it’s important to have a clean and safe space in which our technicians can immediately begin fire cleanup and fire damage restoration services.  We will clean all fire and smoke out of the apartment and perform fire smoke odor removal.

If anything inside the apartment was permanently damaged, our reconstruction crews will come and repair it.  

Water Damage Services

Fire and water damages usually go hand in hand due to firefighting efforts.  If there is any standing water in the apartments, we will perform water extraction and other necessary water damage restoration services on day one and the drying process will begin.  We do this to prevent any further damage and mold damage.

Fire Cleanup

After a Restoration Manager assesses your property, we will begin cleaning each apartment.  We will remove all damaged structure and clean the soot off all the entire structure. We will also work with the renter’s insurance provider to get permission to remove their contents inside and move them our storage and cleaning facilities.

Fire Smoke Odor Removal / Deodorization

Our technicians will use various techniques to eliminate the smoke smell from the apartment.  This will involve removing all materials that have absorbed smoke and cleaning all residues from the walls.  We will also install air scrubbers with HEPA filtration to remove airborne smoke particles.


If the structure of the apartment has been damaged beyond repair, our technicians will remove the damaged portions.  At this point, one of our Reconstruction Managers will assess the damage and begin working with your insurance provider to begin the reconstruction process.  

Full Service 3 Expert Team

Handling a fire damage claim is stressful.  Instead of coordinating the efforts of a handful of vendors, our promise to you is to help simplify this process by assigning you a Full Service 3 Expert Team.  This is a team of three individuals in our company that will manage your project from beginning-to-end. Should you ever have a question about your project, our team will answer it.

  • Project File Coordinator:  they will work with your insurance company and your tenants' insurance companies to process all claims.
  • Restoration Project Manager:  they will perform fire cleanup in each apartment, perform fire smoke odor removal, and handle your renters’ contents claims.
  • Reconstruction Project Manager:  they will rebuild any damage to each apartment.

Trusted Leader in Commercial Fire Damage Restoration in Dallas Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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“Like it never even happened,” only happens here.