Sewage Cleanup and Restoration

Sewage Requires Biohazard Cleanup

Sewage is considered Category 3 Black Water, which means it is grossly contaminated and poses a health risk. Safety precautions are needed to safely clean and restore a property after a sewage backup.

  • Pre and Post-Spray Affected Areas
  • Sanitize with an EPA Registered Biological Contamination Disinfectant
  • Take Affected Drapes, Clothing, and other Textiles for Sanitizing
  • Textiles are Sanitized Using the Esporta Wash System
  • Carpet Restoration. Carpets are not salvageable after this kind of loss. The carpet and pad will be removed, and a small sample of each will be saved so it can be replaced with ones of similar quality.

Proving Food-Grade Clean with ATP Testing

How do you know if an area is safe after sewage backup cleanup?

The best way to prove the effectiveness of our cleaning is through testing. ATP stands for Adenosine Triphosphate, and it tests microbial contamination. We can test each area after cleaning to validate our process with a passing score.

Need Some Guidance?

We offer free consultations and estimates. Contact us and let us know what’s going.

Sanitizing Clothing and Textiles with Esporta

Esporta is the most advanced and successful textile restoration system today. It uses a combination of us to six detergents and hydraulic pressure to remove contaminants and make clothing safe to wear again. Read more.

Trust the Leader in Water Damage Restoration in Dallas, Plano, and Richardson

Sewage Backup or Toilet Overflow? Call Us Today – (972) 690-1414

There are three major types of contaminated water. SERVPRO of Richardson will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.